UNAUTHORISED DEBIT ORDER OF R119

I can't believe what skelms Rubybox are! I cancelled my subscrition with them last year already because of poor service and its not worth it. Today the 03/07/2015 they decide to debit my account for nothing, without my concent!! Their telephone line is also not in use. What kind of company are you trying to run by scamming people?? I WANT MY MONEY BACK!!!!