Ruresta Guest House/Johan

I have never had a bad experience with a host in my life ever since I have booking with Booking.com

This guy does not communicate that is number 1!

I booked about 8 hour prior to arrival as I was driving with my 10 year old and 6 year old.

I made proper arrangements via booking.com of which the host replied with they will make a plan upon arrival. I made a deposit which they don't specify is non-refundable on their page to ensure I secured a place only for the host to ignore my phone calls and messages when we arrived! I then proceeded to cancel booking which was free cancelation!

On top of that, he did not even bother responding to messages the next morning but told me that the time I arrived is when normal people are sleeping!

I had to make alternative arrangements at Baines Lodge where I had to pay again for my stay!

He was very racist and with no care about the security of myself as a guest! Maybe because I was black my name didn't read Magdalene, I'll never know.

Not only did he take my money,