Don't bother sleeping there

<p>Rustenburg Kloof has a beautiful scenery by the pool side and it also has a lot of potential but it is not taken care of. We were there during the December 2016 period & were not impressed at all. We booked 5 Chalets; some were dirty, tv's weren't working, some had cutlery some didn't, the fridges are old, there was one chalet where the sheets weren't even clean. There is no information given when you enter the facilities, you find things out once you need them-for e.g you need to go all the way to the reception to get tv remotes, if you check in at night then only realise in the morning there are no remotes you have to get out of your comfort & go enquire. The pools were dirty, the rooms aren't serviced/cleaned unless you ask them and even then it's received with a lot of attitude. I could write a book about the poor service there.</p>