Filthy Chalet on check-in

<p>Please note we booked room A4 for my Birthday on Sunday 19 March 2017,<br />upon arrival we found the chalet filthy, plates with bones on the table,<br />beds with sheets not done from the previous guests, stove not working,<br />braai area without braai sieves, braai tables filthy with leaves and<br />animal droppings etc. This was very embarrassing for us as we had guests<br />from out of town with us. I had to spend the better half of my birthday<br />running around and looking for cleaning people to come and fix our chalet,<br />not to mention the attitude received when we asked them to clean this and<br />that, something they should have simply done before we even arrived there!<br />The stove was only repaired the next morning before we checked out!</p> <p>I feel thoroughly disappointed and would not recommend anyone to stay at<br />Rustenburg kloof due to the experience we had.</p> <p> </p> <p>To this day nobody from Rustenburg Kloof Holiday Resort has called or e-mailed me to apologize for the huge inconvenience caused, despite reading my e-mail to them.</p>