Communication and feedback non existent here

I am interested in two cameras. Both Nikon D810. Neither of the descriptions show any shutter count whatsoever.

Last Thursday I engaged in the live chat option. There are no humans to speak to, just the bot. AI - Artificial Incompetence...

I asked the bot for the two cameras in question's shutter counts, but the bot did not know and referred me to a WhatsApp number.

I contacted that number and stated the description of both cameras and asked for their shutter counts. I only received a reply late that evening (Thursday) that said "I will check in the morning". Morning came and went. Saturday also. Monday afternoon still nothing. I then send yet another WhatsApp.

Only at 16:49 I got a reply, asking if someone has contacted me a few minutes ago. Then they sent me a photo of a shutter count for a D810.

Only one. And they didn't state for which of the two cameras you are selling. That doesn't help much because I need both.

I told the person that no one contacted me. I also asked for which of the two cameras the one supp**** shutter count was.

Again I stipulated the two different cameras as advertised.

The person did read my replies as the messages all were "blue ticked". But they didn't even have the decency to reply again. It is Tuesday afternoon today. Still no reply. I have also sent e-mails to SA Cameraland, also unsuccessfully with no response. This is also the second review I left. Feedback and communication is really horrible. And this must be the only online photography shop that hides the shutter count of their cameras from buyers. And I don't know why. Anyone that knows a little bit about cameras need the shutter counts before they buy as this is essential information.

I really can't believe the poor communication and feedback of the people working there.

I could have ordered and received the camera by today if only they did not blatantly ignore my message even though they have read it.

Complaining here wouldn't help. I will also post this complaint to hellopeter.com so that others can be aware that you should not try to engage into communicating with their sales people.