Shoddy Quality and Shoddy service

In August 2020, I bought a canopy from SA Canopy in Pietermaritzburg. They are situated in North Street, Pietermaritzburg. The canopy leaked badly and I lost all my samples for work due to water damage. The paint also started bubbling. I took it back and they resprayed. In November, the paint bubbled again and the nightmare just went on from there. December Gyan said the factory was closed so I waited for January so they just TRIED to waterproof but still no success! I heard nothing from him unless I messaged him. I left the canopy finally with them in June and told them to sort it out once and for all. In August I messaged him again regarding my canopy and he said it was in production. I must say the production of this canopy is shoddy. No proper finishing off, nothing! So on the 4 August he said he would let me know about delivery the following day. Still no word from him. On the 16 September I messaged again and asked whether I was getting a refund on this so he says no sorry the boys had covid. Covid for so long? Then suddenly needs to colour code. Ummmm it was colour coded in the beggining! Then I sent him a message for a refund. Suddenly I get pics of the canopy being restored and resprayed and I can fit on Tuesday. I am not happy with this service as I paid in full and its taken a year to sort this out. Quality is **** so I don't ever recommend these people!