Sa Damp and Coat
3.3|18 reviews
DM
Dheepak M
1 reviews | Active since Member
15 Aug 2017, 11:49
No honoring guarantees on work done as promised
In December 2015 I employed SA Damp to conduct damp proofing and painting at my house. the total cost of which was ~R120 000. The work took extremely long and the team was only off my property my March 2016. In October 2016 I noticed damp returning and the paint bubbling on the walls at various points. I tried to contact SA damp with no luck. In January 2017 I eventually got a hold of Mr Martin Ward who made numerous empty promises. Eventually Riaan the ops manager came out to inspect, to which he acknowledged that the repairs required are legitimate and he promised to return in a week to complete the work. Surprise, surprise he never arrived but I got a message from Mr Martin who said that they are no longer trading because they were defrauded and therefore will not be repairing my property. I have confirmed today that SA Damp is still trading with business as usual but they have robbed and defrauded the various customers who entrusted them with the work. It is very disappointing
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Dheepak M's updateReviewer Update
16 Jan 2018, 05:48I would like to provide an update on the above complaint. Mr Martin Ward eventually made contact with me towards the end of 2017 to make arrangements to conduct the required repair against the guarantee. This was after my attorneys sent him a letter of demand.
I am happy to report that he kept to his word and completed all the required repairs before December 2017. The workmanship appears to be up to standard. I will keep all those following this tread up to date if any defects manifests itself later. I am happy to note the Mr Martin Ward has demonstrated that he is a man of integrity and he does value customer service.
DM
Dheepak M's update16 Jan 2018, 05:48
Reviewer Update
I would like to provide an update on the above complaint. Mr Martin Ward eventually made contact with me towards the end of 2017 to make arrangements to conduct the required repair against the guarantee. This was after my attorneys sent him a letter of demand.
I am happy to report that he kept to his word and completed all the required repairs before December 2017. The workmanship appears to be up to standard. I will keep all those following this tread up to date if any defects manifests itself later. I am happy to note the Mr Martin Ward has demonstrated that he is a man of integrity and he does value customer service.