Pathetic service with no remorse!!!

SA Florist or Bloomable promised delivery on the 11th May prior to Mothers' day. They then called after 5pm to request delivery to be made on the 12th May as they were running late. On the 12th May, neither can i get hold of anyone at the office/admin or the person who called. Well Mothers day is almost over so they can keep their stupid flowers. How can you have a contact number that only works during weekdays but you deliver afterhours with no contact information???? Rather do Netflorist who are more reliable.