SA Underwriting Agencies (Pty) Ltd
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tshifhiwa1 Netshidamboni
1 reviews | Active since Member
20 Jan 2026, 12:13
Accident claim
I am not satisfied with the level of service provided. I have had an open claim since August 2025, and to date there has been no meaningful progress or resolution. Furthermore, I have not received adequate updates, and my follow‑up emails have gone unanswered, with no confirmation of receipt. This ongoing delay is significantly affecting me, as I currently do not have access to my vehicle and am still required to continue paying for the car. I would appreciate an urgent update on the status of this claim, including a clear explanation for the delay and a definite timeline for resolution.
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Replies (56)SA Underwriting Agencies (Pty) Ltd's replyOfficial
20 Jan 2026, 13:34 Dear Tshifhiwa1 ,
Thank you for bringing your concerns to our attention. We acknowledge receipt of your complaint and understand the importance of addressing your matter.
Our team is currently reviewing the details, and we will provide you with appropriate feedback as soon as possible.
We appreciate your patience and the opportunity to assist you further.
Kind regards
The SAU Team
We Dare to Deliver!
Thank you for bringing your concerns to our attention. We acknowledge receipt of your complaint and understand the importance of addressing your matter.
Our team is currently reviewing the details, and we will provide you with appropriate feedback as soon as possible.
We appreciate your patience and the opportunity to assist you further.
Kind regards
The SAU Team
We Dare to Deliver!
Best regards,
SA Underwriting Agencies (Pty) Ltd's reply20 Jan 2026, 13:34
Official
Dear Tshifhiwa1 ,
Thank you for bringing your concerns to our attention. We acknowledge receipt of your complaint and understand the importance of addressing your matter.
Our team is currently reviewing the details, and we will provide you with appropriate feedback as soon as possible.
We appreciate your patience and the opportunity to assist you further.
Kind regards
The SAU Team
We Dare to Deliver!
Thank you for bringing your concerns to our attention. We acknowledge receipt of your complaint and understand the importance of addressing your matter.
Our team is currently reviewing the details, and we will provide you with appropriate feedback as soon as possible.
We appreciate your patience and the opportunity to assist you further.
Kind regards
The SAU Team
We Dare to Deliver!
Best regards,