SA waterproofing not a reputable company, bad workmanship!

In 2018 had waterproofing done on a large area. In 2023 had it resurfaced (part of maintenance offered). One heavy down pour water seeping in under the waterproofing, water pools on one section of the roof as it is not level. Resulting in water running down inside walls that has caused unnecessary damage. Due to the unsatisfactory workmanship I contacted Graham and sent pictures stating how disappointed I was in the poor workmanship! Message was read by him and no response received. Basically wiped their hands off. No care or pride in what they do. Will never recommend them again. Thought that it was a reputable company. Certainly NOT!!!!!!