Shocking non existent service from SABC

I paid my tv licence on 18/2/2016. I wanted to buy a tv online in April. This was declined as they advised that SABC would not confirm I had renewed my licence. I phoned them at least 4 times over 2 days. They don't answer their phones and after about 5/6 minutes of hearing that your call is important to them you are cut off. Then decided that sending an email would get a better response but no reply ever received I also emailed their complaints department and similarly no reply received. In desperation I bought another Tv licence through a retailer ie I now twice paid for a 2026 licence. I will not be paying next year. I can now understand why people don't bother paying Tv licences.