Sabrina Cosmetics
Unclaimed Business
|1|4 Reviews (last 12 months)|This business does not respond to reviews
Sabrina Cosmetics
Unclaimed Business
|1
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Review Distribution
1|4 Reviews
Jul '25 - Jun '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYJ
Yvette J
1 reviews | Active since Jan 2020
20 Apr 2026, 07:56
Sabrina Cosmetics TAT is unacceptable
I have ordered foundation 25 March, I have not received it yet and getting feedback on their website is non existent. it is now 20 April and if I track the order it only says awaiting fulfillment..
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Yvette J
1 reviews | Active since Jan 2020
20 Apr 2026, 07:56
Sabrina Cosmetics TAT is unacceptable
I have ordered foundation 25 March, I have not received it yet and getting feedback on their website is non existent. it is now 20 April and if I track the order it only says awaiting fulfillment..
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Martie C
1 reviews | Active since Jan 2020
20 Mar 2026, 12:16
Misleading Product, Zero Customer Support
I placed an order on 12 February 2026, which arrived on 27 February 2026. Upon first use, I found the product does not perform as advertised — it does not blend with my skin tone, and the texture is heavy and paste-like with no breathability. I also noted that the bottle is only 12ml, which is significantly smaller than what is portrayed in the product images — this is misleading. I emailed support@shopsabrina.co.za immediately upon discovering the issue and have since sent four follow-up emails with no response. I also attempted to reach support via the website chat, again with no reply. Your 30-day money back guarantee means nothing if customers cannot get a response within that window. It is also worth noting that your returns policy requires products to be unopened — yet a money back guarantee implies that a customer has had the opportunity to try the product and is unhappy with it. These two policies are directly contradictory and, in practice, make a legitimate return impossible. I understand that businesses go through busy periods, but five unanswered contacts across two channels over the course of several weeks is not a backlog — it is a failure to serve your customers. Given the misrepresentation of the product and the complete lack of response from your support team, I am formally requesting a refund.
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Martie C
1 reviews | Active since Jan 2020
20 Mar 2026, 12:16
Misleading Product, Zero Customer Support
I placed an order on 12 February 2026, which arrived on 27 February 2026. Upon first use, I found the product does not perform as advertised — it does not blend with my skin tone, and the texture is heavy and paste-like with no breathability. I also noted that the bottle is only 12ml, which is significantly smaller than what is portrayed in the product images — this is misleading. I emailed support@shopsabrina.co.za immediately upon discovering the issue and have since sent four follow-up emails with no response. I also attempted to reach support via the website chat, again with no reply. Your 30-day money back guarantee means nothing if customers cannot get a response within that window. It is also worth noting that your returns policy requires products to be unopened — yet a money back guarantee implies that a customer has had the opportunity to try the product and is unhappy with it. These two policies are directly contradictory and, in practice, make a legitimate return impossible. I understand that businesses go through busy periods, but five unanswered contacts across two channels over the course of several weeks is not a backlog — it is a failure to serve your customers. Given the misrepresentation of the product and the complete lack of response from your support team, I am formally requesting a refund.
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Replies (0)CP
Colleen P
1 reviews | Active since Jan 2020
3 Mar 2026, 13:21
Sabrina Cosmetics a ****
I ordered a foundation from Sabrina Cosmetics (also trading under the name Skincare Talk SA on Facebook). I received the product approximately 2 weeks later. The product was the size of a sample, 12ml, but if you look at the picture on Facebook, the product is much bigger. Nowhere on the website, does it state that the product is only 12ml. I asked where the product was from. Their answer was France or Italy. The product is made in China. It states on their website that you have a 30 day money back guarantee. I have tried contacting them on several occasions for their return address but have not been successful with an answer. In my opinion this company is **** and a ****. When you go on their website and facebook, you will notice that there are only glowing reviews about this product. I wrote a review (which was not at all glowing) & I see it has been removed. I would not recommend anybody to buy from them.
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Colleen P
1 reviews | Active since Jan 2020
3 Mar 2026, 13:21
Sabrina Cosmetics a ****
I ordered a foundation from Sabrina Cosmetics (also trading under the name Skincare Talk SA on Facebook). I received the product approximately 2 weeks later. The product was the size of a sample, 12ml, but if you look at the picture on Facebook, the product is much bigger. Nowhere on the website, does it state that the product is only 12ml. I asked where the product was from. Their answer was France or Italy. The product is made in China. It states on their website that you have a 30 day money back guarantee. I have tried contacting them on several occasions for their return address but have not been successful with an answer. In my opinion this company is **** and a ****. When you go on their website and facebook, you will notice that there are only glowing reviews about this product. I wrote a review (which was not at all glowing) & I see it has been removed. I would not recommend anybody to buy from them.
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Replies (0)SH
Sandy H
1 reviews | Active since Jan 2020
27 Feb 2026, 16:26
Sabrina cosmetics selling cheap Temu products for 10x the price
Ordered a product they claim to manufacture only to find it is a Temu product. Temu sell it for R39 this company sells it for R399 plus shipping. BMBN color changing liquid foundation.
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Sandy H
1 reviews | Active since Jan 2020
27 Feb 2026, 16:26
Sabrina cosmetics selling cheap Temu products for 10x the price
Ordered a product they claim to manufacture only to find it is a Temu product. Temu sell it for R39 this company sells it for R399 plus shipping. BMBN color changing liquid foundation.
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Replies (0)