SAFPS
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|5 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About SAFPS
SAFPS has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked SAFPS across 85 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGM
Goodman M
1 reviews | Active since Jan 2020
24 Feb 2026, 23:37
Feedback
Ngiyaxolisa ukusho ukuthi angikaze ngathola umyalezo ukuthi isimo engacela ukulungiselwa sona last year October kuze kube imanje angikaze ngathola negama elilodwa ukuthi kuqhubekani kodwa nyamga zonke ekukhokheni angikaze ngenze iphutha
Helpful (0)
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Goodman M
1 reviews | Active since Jan 2020
24 Feb 2026, 23:37
Feedback
Ngiyaxolisa ukusho ukuthi angikaze ngathola umyalezo ukuthi isimo engacela ukulungiselwa sona last year October kuze kube imanje angikaze ngathola negama elilodwa ukuthi kuqhubekani kodwa nyamga zonke ekukhokheni angikaze ngenze iphutha
0
Replies (0)MS
Mixo S
1 reviews | Active since Jan 2020
16 Jul 2025, 09:15
Allows for members to list without following legal and procedural laws/rules
I have been struggling with Amalia and E Joubert regarding this matter. I have consulted legal advise and also SAPS, NFO and NCR - I was advised that I should have been notified at the time of the incident, before listing, to allow me a fair opportunity to dispute the matter. As the attached affidavit states, I was not aware of the incident nor the listing until 2025. I reached out to the relevant bodies until I could get more information on the matter. Thereafter, I tried to send all the documents and communication I could find from my emails for that time period. I tried to open a case, but the detective advised that there is no case as MFC didn't suffer a financial loss and I didn't gain from the activity. He advised me to draft an affidavit to attest that I was unaware and uninvolved - and further advised that seeing that I wasn't given a fair chance at the time - it is unfair and ******** to still list me or expect me to provide "tangible" evidence - which I must find where 2 years later. The matter was escalated to all the relevant ombudsman and a complaint was initiated for the rude treatment I experienced from Amalia and E Joubert when I tried to understand what exactly they require. They didn't even provide me with any further info regarding the case - which the legal advisor and detective said is unfair towards me. I would like the listing to be removed and I will take the matter further to claim for all the financial and emotional suffering I experienced because of this, with my legal advisor.
Helpful (0)
|Replies (0)MS
Mixo S
1 reviews | Active since Jan 2020
16 Jul 2025, 09:15
Allows for members to list without following legal and procedural laws/rules
I have been struggling with Amalia and E Joubert regarding this matter. I have consulted legal advise and also SAPS, NFO and NCR - I was advised that I should have been notified at the time of the incident, before listing, to allow me a fair opportunity to dispute the matter. As the attached affidavit states, I was not aware of the incident nor the listing until 2025. I reached out to the relevant bodies until I could get more information on the matter. Thereafter, I tried to send all the documents and communication I could find from my emails for that time period. I tried to open a case, but the detective advised that there is no case as MFC didn't suffer a financial loss and I didn't gain from the activity. He advised me to draft an affidavit to attest that I was unaware and uninvolved - and further advised that seeing that I wasn't given a fair chance at the time - it is unfair and ******** to still list me or expect me to provide "tangible" evidence - which I must find where 2 years later. The matter was escalated to all the relevant ombudsman and a complaint was initiated for the rude treatment I experienced from Amalia and E Joubert when I tried to understand what exactly they require. They didn't even provide me with any further info regarding the case - which the legal advisor and detective said is unfair towards me. I would like the listing to be removed and I will take the matter further to claim for all the financial and emotional suffering I experienced because of this, with my legal advisor.
0
Replies (0)MT
SR
Sheree R
1 reviews | Active since Jan 2020
7 Jul 2025, 13:02
SAFPS I have the real meaning for this Acronym
Unfortunately I cannot give minus figures. This must be the most *********** "business" I have had the misfortune to deal with. I do not think they understand English or comprehend the written word.
Helpful (0)
|Replies (0)SR
Sheree R
1 reviews | Active since Jan 2020
7 Jul 2025, 13:02
SAFPS I have the real meaning for this Acronym
Unfortunately I cannot give minus figures. This must be the most *********** "business" I have had the misfortune to deal with. I do not think they understand English or comprehend the written word.
0
Replies (0)PS
Palesa S
1 reviews | Active since Jan 2020
26 Apr 2025, 19:37
Listed and can’t get assisted
I’m so disappointed,I woke up 3weeks ago and my fnb accounts were all blocked including my business account 😞mind you I am self employed…fine I call and go to the branch only to find out that I was listed in 2023 Standard Bank listed me ,apparently they suspect Internet *****ulent activities,I’ve been explaining that I haven’t been using that account since December 2023 I couldn’t log on into my app and I had lost my perce with my card and licence …I’ve been writing emails,calling even sent an avidavite and a certified copy of my id,but I haven’t received any assistance…do these people investigate or do they just list us …I’m suffering here and I need assistance
Helpful (0)
|Replies (0)PS
Palesa S
1 reviews | Active since Jan 2020
26 Apr 2025, 19:37
Listed and can’t get assisted
I’m so disappointed,I woke up 3weeks ago and my fnb accounts were all blocked including my business account 😞mind you I am self employed…fine I call and go to the branch only to find out that I was listed in 2023 Standard Bank listed me ,apparently they suspect Internet *****ulent activities,I’ve been explaining that I haven’t been using that account since December 2023 I couldn’t log on into my app and I had lost my perce with my card and licence …I’ve been writing emails,calling even sent an avidavite and a certified copy of my id,but I haven’t received any assistance…do these people investigate or do they just list us …I’m suffering here and I need assistance
0
Replies (0)TN
Tshimangadzo N
1 reviews | Active since Jan 2020
19 Mar 2025, 08:28
Stopped account
I want answers from them because my capitec business is stopped and they didn't even email me about the issues I don't even know what is happening so I need answers as soon as possible
Helpful (0)
|Replies (0)TN
Tshimangadzo N
1 reviews | Active since Jan 2020
19 Mar 2025, 08:28
Stopped account
I want answers from them because my capitec business is stopped and they didn't even email me about the issues I don't even know what is happening so I need answers as soon as possible
0
Replies (0)AN
ALicia N
1 reviews | Active since Jan 2020
3 Feb 2025, 09:43
I am the victim
Dear SAFPS TeamI hope you are well. I am writing to urgently address an issue that has caused significant distress. Recently, I discovered that my name has been listed with the SAFPS due to a *****ulent loan application made in 2022. I want to emphasize that I did not apply for this loan, nor did I authorize anyone to use my personal information.It has come to my attention that the loan application was made using my ID, cellphone number, and email address. I believe my personal details were compromised when I sold my phone earlier in 2022, which may have exposed my information. At the time of the *****ulent application, my surname was still “Natus,” as evidenced by my bank records. This further proves that I did not make this application, as my surname had not yet been updated in all my documents.I have already contacted Capitec and was informed that, despite the *****ulent nature of the loan, my name cannot be removed from the SAFPS list. I am now reaching out to you for immediate assistance in resolving this matter. As the victim of identity theft, I should not be treated as the offender.This issue is preventing me from moving forward with important life milestones, including purchasing a home, and I need this resolved as quickly as possible. I kindly request immediate steps to remove my name from the SAFPS list.Why was I not informed 3 years ago? Why did no one investigate 3 years ago? Now after 3 years I have to pay the price?Thank you for your attention to this urgent matter. I look forward to your swift response.
Helpful (0)
|Replies (0)AN
ALicia N
1 reviews | Active since Jan 2020
3 Feb 2025, 09:43
I am the victim
Dear SAFPS TeamI hope you are well. I am writing to urgently address an issue that has caused significant distress. Recently, I discovered that my name has been listed with the SAFPS due to a *****ulent loan application made in 2022. I want to emphasize that I did not apply for this loan, nor did I authorize anyone to use my personal information.It has come to my attention that the loan application was made using my ID, cellphone number, and email address. I believe my personal details were compromised when I sold my phone earlier in 2022, which may have exposed my information. At the time of the *****ulent application, my surname was still “Natus,” as evidenced by my bank records. This further proves that I did not make this application, as my surname had not yet been updated in all my documents.I have already contacted Capitec and was informed that, despite the *****ulent nature of the loan, my name cannot be removed from the SAFPS list. I am now reaching out to you for immediate assistance in resolving this matter. As the victim of identity theft, I should not be treated as the offender.This issue is preventing me from moving forward with important life milestones, including purchasing a home, and I need this resolved as quickly as possible. I kindly request immediate steps to remove my name from the SAFPS list.Why was I not informed 3 years ago? Why did no one investigate 3 years ago? Now after 3 years I have to pay the price?Thank you for your attention to this urgent matter. I look forward to your swift response.
0
Replies (0)AN
ALicia N
1 reviews | Active since Jan 2020
29 Jan 2025, 11:41
I am th victim
Good day I am very disappointed and highly disturb. Capitec listed me on the SAFPS 3 years ago. Apparently someone tried to apply for loan and savings account which I dont have with a *****ulent document. I was never informed or contacted now 3 years later when I tried to upgrade my contract I find out to my shock I am listed. Ive tried to explain its not me and the only possibility how someone got access to my things is I sold my phone at the time. And now they dont want to remove me from the SAFPS listing. I am the victim and this is putting a hold on my life as we were planning on purchases our first home but we cant because of something someone else did. How is this justifiable? Show me who signed the application. How do you expect me to just accept this?
Helpful (0)
|Replies (0)AN
ALicia N
1 reviews | Active since Jan 2020
29 Jan 2025, 11:41
I am th victim
Good day I am very disappointed and highly disturb. Capitec listed me on the SAFPS 3 years ago. Apparently someone tried to apply for loan and savings account which I dont have with a *****ulent document. I was never informed or contacted now 3 years later when I tried to upgrade my contract I find out to my shock I am listed. Ive tried to explain its not me and the only possibility how someone got access to my things is I sold my phone at the time. And now they dont want to remove me from the SAFPS listing. I am the victim and this is putting a hold on my life as we were planning on purchases our first home but we cant because of something someone else did. How is this justifiable? Show me who signed the application. How do you expect me to just accept this?
0
Replies (0)