I am the victim

Dear SAFPS TeamI hope you are well. I am writing to urgently address an issue that has caused significant distress. Recently, I discovered that my name has been listed with the SAFPS due to a *****ulent loan application made in 2022. I want to emphasize that I did not apply for this loan, nor did I authorize anyone to use my personal information.It has come to my attention that the loan application was made using my ID, cellphone number, and email address. I believe my personal details were compromised when I sold my phone earlier in 2022, which may have exposed my information. At the time of the *****ulent application, my surname was still “Natus,” as evidenced by my bank records. This further proves that I did not make this application, as my surname had not yet been updated in all my documents.I have already contacted Capitec and was informed that, despite the *****ulent nature of the loan, my name cannot be removed from the SAFPS list. I am now reaching out to you for immediate assistance in resolving this matter. As the victim of identity theft, I should not be treated as the offender.This issue is preventing me from moving forward with important life milestones, including purchasing a home, and I need this resolved as quickly as possible. I kindly request immediate steps to remove my name from the SAFPS list.Why was I not informed 3 years ago? Why did no one investigate 3 years ago? Now after 3 years I have to pay the price?Thank you for your attention to this urgent matter. I look forward to your swift response.