1 reviews | Active since Member
On 2 Dec 2025 I sent an email to SAGE payroll accounts asking why my subscription payments had not been allocated to my account. Since that date I have neither received a reply or a call from SAGE accounts, credit control or customer service, despite numerous follow up mails. As my business no longer needed payroll I closed our payroll account using their online cancellation option, and on 12 Dec. I even received a confirmation of the cancelation via their auto responding email. Despite my cancelation I received invoices and statements from SAGE in Jan , Feb and Mar. On each occasion I emailed them advising that the account was closed, but once again I have never received a response. I have used Pastel and SAGE products from before they were called Pastel. It is mind boggling how shocking their service now is. I am glad I no longer have businesses.
Best regards,
Best regards,