AB
Allan B
Active since Jun 2011
39
Reviews
0
Industries
Reviews
39 reviews1 month ago
Hello, is anyone out there
On 2 Dec 2025 I sent an email to SAGE payroll accounts asking why my subscription payments had not been allocated to my account. Since that date I have neither received a reply or a call from SAGE accounts, credit control or customer service, despite numerous follow up mails. As my business no longer needed payroll I closed our payroll account using their online cancellation option, and on 12 Dec. I even received a confirmation of the cancelation via their auto responding email. Despite my cancelation I received invoices and statements from SAGE in Jan , Feb and Mar. On each occasion I emailed them advising that the account was closed, but once again I have never received a response. I have used Pastel and SAGE products from before they were called Pastel. It is mind boggling how shocking their service now is. I am glad I no longer have businesses.
53 replies
2 months ago
Long Time Loyal Customer Forgotten
I tried to register my Pastel Express online and despite following the instructions I could not register no matter how many times I tried. I then tried to call registrations and when I selected registrations, I was told by the bot my customer number did not exist. I have had the same customer number for about 20 years !!! The bot then proceeded to send me to someone else, but once again when I had to select a key, there was no option for my product. After wasting my time and money I still can't do my annual registration. Now I sit here not able to do any work. FED UP !!!!!!!
159 replies
5 months ago
Zero Respect
On the 29th October 2025, we sent an email to ABSA a simple question requesting some information on some old accounts. We sent 2 further emails after not receiving a reply, and as of this post, we have STILL not received a reply. What a total lack of respect.
106 replies
12 months ago
Total Disrespect
On the 9th Jan Marara Pharmacy short delivered 3 items on my Chroni scripts. A few days later I received 2 of the items but not the 3rd, and since then I have been trying to get the 3rd item delivered. Not only did they short deliver for Feb, but also Mar and Apr. How is it even ppossible that they ingnore a chroni script. They have not rep**** to a single email and I can't get hold of them by phone. It either just rings or I am kept on hold. Bonitas has not been any help either, they just refer back to Marara. I don't think I have ever dealt with a company that is as disrespectiful as Marara Pharmacy.
58 replies
15 months ago
Empty Gesture.
So today, 31 Jan, is the last day I could have used a birthday voucher for items in my wish list. The birthday voucher was a nice gesture and a nice way of saying “thank you” for being a loyal Builders customer for so many years, but sadly it is a worthless because it wont work when I tried to use it online. Despite numerous emails back and forth, and a replacemnt voucher, the voucher would not go through. I am extremely disappointed with Builders empty gesture !
53 replies
15 months ago
Fans That Don't Work
<div>In Dec 2022 we bought 2 Kenwood fans (model number IF550) from Hirsch Umhlanga. One of the fans has stopped working or only works if I spin the blades manually to get it going. It will then only work on the highest Both fans do not work properly, like they did when we first bought them. We are extremely disappointed with this fan, especially considering our normal high regard for Kenwood products, and the high cost at the time. Also, it barely lasted 2 years and it was probably only used 4 months of each year. These fans have negatively impacted our regard for Kenwood’s normally good quality products, as has the lack of response from Kenwood through FB messenger. I would not recomend these fans.</div>
0 replies
17 months ago
Customer Service A Joke
I have always had pretty good service from Takealot, so I assumed that when I decided to try out their TakealotMore service, it was probably going to be a good deal. My first order went well, but when I placed another order a few days later, I was charged R75 for transport on an order for R518. It was supposed to be free delivery on TalealotMore, so I cancelled the order immediately. Yes I did read all the T & C's. Not a serious issue, except when I tried to qeury why I was charged R75, I could not believe how difficult it was to get hold of anybody who had a remote idea what I was talking about. They don't respond to emails, and FB messaging is a joke. Eventually I gave up, cancelled the sub and will now consider all the other online options when shopping.
0 replies
20 months ago
Locker already full
For the second time in 6 months I have taken a parcel to drop off in an allocated PUDO locker, and the locker already has a parcel in it. How does that even happen if they can only be opened with an allocated PIN ? To make matters worse the response I recd from PUDO was " We will cancel the order and credit your account". No apology. No sorry for the inconvenience and the waste of your time and petrol ! Once is bad enough, but twice !! Very disappointed.
0 replies
26 months ago
Checkers Web Site Errors
I was looking for Efekto NoAnt which according to the Checkers web site, was not available at Checkers Durban North branch, but according to the web site, it was available at Virginia Circle. When I went to the shop, there was no stock ! It is expensive driving around looking for products, that is why I check web sites or call before going to a store. Because there was no stock of NoAnt I bought the Dyant equivelant which was marked at R69. When I got to the till we were charged R75 ! Fortunately, I noticed the error before we left the till and they adjusted the charge to R69. This is not an isolated issue, but a regular issue with Checkers. I tried to send my complaint to Checkers via their online form, but after taking the time to fill in the form, adding an image I received a "Sorry Something Went Wrong. Try again later. Clearly they dont like complaints ! Too many issues Checkers.
0 replies
28 months ago
Five Star Service
The service we have had from Sofia at Kitchen Studio has been excellent. Nothing was too much trouble, and we were kept informed via Whatsapp during all steps of the process. Thank you so much Sofia - you and Kitchen Studio are stars.
0 replies
Review Distribution
5 Star
4 (10.256410256410257%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (25.641025641025642%)
1 Star
25 (64.1025641025641%)