Subscription ended without informing me in time

I had a subscription from 2019. My subscription was automatically renewed without any charge. On 31 Jan 2026, I received an email, informing me that my subscription expires 31 Jan 2026. I did not receive any communication that my subscription was changed before 31 Jan 2026. I was at that stage away and could not retrieve all data that day. My business is dormant. I only want my data that was processed until Sept 2025. I cannot afford this new R11 084.55 subscription. Not fare that the subscription was changed by SAGE without informing me in time. Not fare that I must by a huge subscription for old data. According to SARS I need to keep data for at least 5 years. I want access of my data for at least 5 years. I do not need to load more data. Just my old data. I have mailed SAGE on 3 different occasions, and 3 different email addresses since 31 Jan 2026. I have not received any reply.