Bad service with 48hr purchase

<p>bought an acer laptop found it to be faulty and not charging now been told to wait and let it be assessed before gettting replacement. How has the unit passed quality assurance with such condition. Been calling and running to the shop and still no solution just need a replacement unit while the store and supplier sort out the matter... either give me a new laptop or we get refund now and today no waiting periods... this is not customer service... never again buy anything from Sahara as the service is bad don't even be influenced to do business with them</p>