1 reviews | Active since Member
3 Months ago I sent a 6 month old Fondi tablet to Sahara Computers for fixing. Replacing of a broken screen (which I was willing to pay for) and 3G Wifi not working (which was under gaurantee).<br> And here the list of problems start:<br> 1. The serial number is worn off, thus a good excuse for them that it is not under warranty. Me producing a purchasing invoice does not help.<br> 2. 2 months after sending it (courier = R210-00), I get quoted R763.80, without the option of a new one, I accept it and pay it. <br> 3. After 3 motnhs I finally get A tablet, (courier = R210-00), not the one I sent, still with pictures of the owner etc etc...old screen and modem is also broken.<br> 4. Speak to Warranties manager Dorielle who promises me a new tablet, but I have to pay courier. <br> 5. Sent courier (R210-00 again) to pick it up.<br> 6. The courier gets told by Lebogang that I need to send the old one back first before she can give it to them. Another R210-00 I have to pay.<br> I have to pay R1603-00 for THEIR mistake and THEIR lack of professionalism.<br> COST OF SAME NEW TABLET = R900-00 and with courier = R1120-00<br> 6 requests later my physical address is still not changed either.<br> Bad, extremely bad service. Stay away.