Tragic customer service from Sales Hire

We received very bad customer service from Sales Hire Stellenbosch. Especially form the debtors clerk, Elaine Steyn. She refuses to apologise for her very rude statements against me and has gone so far as to send us a very sarcastic comment. We have been a loyal client of Sales hire for many years but due to her horrible way of treating us we will not be using them ever again. They have lost us as a loyal client forever.