Appreciation Letter/ Satisfactory Letter

Sometime in August I was dissapointed when I bought my favorite nougat and it was apparently affected by heat I forgot the name they used "Air something".

Immediately I went on Instagram and complained to Sally Williams.

The consultant that handled my complaint was apologetic about the condition I had recieved my nought in and he explained the reason why it was in that condition.

I was satisfied with the service that I had received and I was also compensated with 2 boxes of Honey Nought (Cranberry and Almond).

I have never looked back there after.