SP
SANDMAN PLANT HIRE
Unclaimed Business
SP
SANDMAN PLANT HIRE
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
#23Ranked In Transportation & Logistics
0 NPSUnlikely
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNT
Nqobile T
1 reviews | Active since Jan 2020
27 Aug 2025, 09:42
Appalling customer service- Do not use them
If ever appalling customer service had a face, surely Sandman Plant Newcastle would be it. I paid for the TLB and 4times the scheduled appointment dates could not be honoured...Guess why not? The TLB had a mechanical fault that was being repaired. They never proactively call to inform me of the issue but it was me or my contractor who always called the day before to confirm the appointment & would only then be told it is not available. On the day it finally got available, it almost veered into someone's house due to faulty breaks. It got to site but broke down & could not perform the required function.
Helpful (0)
|Replies (0)NT
Nqobile T
1 reviews | Active since Jan 2020
27 Aug 2025, 09:42
Appalling customer service- Do not use them
If ever appalling customer service had a face, surely Sandman Plant Newcastle would be it. I paid for the TLB and 4times the scheduled appointment dates could not be honoured...Guess why not? The TLB had a mechanical fault that was being repaired. They never proactively call to inform me of the issue but it was me or my contractor who always called the day before to confirm the appointment & would only then be told it is not available. On the day it finally got available, it almost veered into someone's house due to faulty breaks. It got to site but broke down & could not perform the required function.
0
Replies (0)BR
Barrie R
1 reviews | Active since Jan 2020
16 Nov 2021, 11:55
Stay away from these guys
Awful Awful Awful. If possible use anyone else or learn to like sand more than grass. I bought and paid for my grass upfront and still have not received my delivery. i have paid staff to be on standby for the material but the supplier doesn't care. they tell me the staff are loading for other customers. once they have your money they WILL forget about you and you will struggle to get your product.
Helpful (0)
|Replies (0)BR
Barrie R
1 reviews | Active since Jan 2020
16 Nov 2021, 11:55
Stay away from these guys
Awful Awful Awful. If possible use anyone else or learn to like sand more than grass. I bought and paid for my grass upfront and still have not received my delivery. i have paid staff to be on standby for the material but the supplier doesn't care. they tell me the staff are loading for other customers. once they have your money they WILL forget about you and you will struggle to get your product.
0
Replies (0)TB
Trisha B
1 reviews | Active since Jan 2020
25 Jan 2021, 06:06
DO NOT USE SANDMAN PLANT HIRE NEWCASTLE KZN
DO NOT USE THEM!!! "Service" is absolutely shocking! We ordered 2 tons of topsoil yesterday & they assured us it would be delivered 1st thing this morning. After numerous telephonic follow ups from our side we still did not have our order by midday. Escalated the issue to the 'manager' who became belligerent & SWORE at my partner. Told us he doesn't need our business! Took our business to a competitor who we discovered is much cheaper per ton! Will NEVER user this awful racist company ever again, what a rip off!
Helpful (0)
|Replies (0)TB
Trisha B
1 reviews | Active since Jan 2020
25 Jan 2021, 06:06
DO NOT USE SANDMAN PLANT HIRE NEWCASTLE KZN
DO NOT USE THEM!!! "Service" is absolutely shocking! We ordered 2 tons of topsoil yesterday & they assured us it would be delivered 1st thing this morning. After numerous telephonic follow ups from our side we still did not have our order by midday. Escalated the issue to the 'manager' who became belligerent & SWORE at my partner. Told us he doesn't need our business! Took our business to a competitor who we discovered is much cheaper per ton! Will NEVER user this awful racist company ever again, what a rip off!
0
Replies (0)