Mercedes Benz constatia Kloof, Bad Review

I am extremely frustrated with the service I’ve been receiving from Mercedes-Benz Constantia. I brought my car in October after noticing a leak. At the time, the car was still under a service plan that was set to expire in November. They claimed to have checked it thoroughly and assured me there were no leaks.

A week ago, I brought the car back, and this time they said the issue was with the thermostat and that it would be resolved. However, after driving it, the warning light came on again. When I returned to the dealership, they said they couldn’t find any fault. Kelly, the service consultant, told me to call them if the light came on again.

After all these back-and-forth visits, I brought the car in again today, and I am beyond frustrated. If they cannot fix my car, they should refund me so I can take my business to a dealership that is competent and capable of resolving the issue. This experience has been nothing short of disappointing, and I feel completely let down by the lack of professionalism and efficiency.

Still waiting even now at the dealership hoping to hear good or bad news, just my December spoiled.