SP
Sandown Pet Centre
Unclaimed Business
SP
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Johnathan J
1 reviews | Active since Jan 2020
7 Apr 2024, 16:24
Sandown Pet center ( WATCH OUT )
Hi my name is Jonathan and i had a really bad experience with Sandown Pet Center . I had bought a blue and gold macaw from Sandown Pet center from a Person who still works there to this day named Reuben ... the transaction went very well and i was happy with my purchase , what a blessing this bird is :) a few months later i decided to get this beautiful bird a partner and decided i was going to purchase another blue and gold macaw ( a male ) I had then been told by Reuben that the bird was a bit too young for me to take care of and that i should wait for him to get a bit older before i purchase and take the bird home .. so i agreed and the plan was to wait until the bird is ready .. And then one day out of the blue Reuben phones my cell and starts to tell me that he has to bring me the bird now because he could no longer hold the bird with him anymore keep in mind he now wants to give me the bird ( BEFORE THE DATE STIPULATED BY HIM THAT THE BIRD WOULD BE OLD ENOUGH AND READY ) i still have the messages on my phone to prove it ....i wish i could go to the police :( :( He re assured me that all i would need to do is hand rear the bird as is was still too young to eat solid food ....i was a bit hesitant and worried but then excitement took over and my silly self accepted this and decided okey lets give this a try i mean what do i know ..Reuben told me i can watch some YouTube videos on hand rearing Macaws and i can do it my self its that easy !! and he also said when he brings the bird he will explain what to do .. Reuben then brings the bird to my house and explains how to handle things the bird looked healthy and didnt look like anything was wrong with it let be state this !.. 10 days go by and on the 10th night the bird was vomiting everywhere , the next morning (11th day ) i was trying to call who ever i could to get help as i watched the bird get weaker and weaker .. i was having transport problems at the time so i didnt have a car to get him to a vet also this was on a Sunday and the nearest vet was over 2 hours drive anyway ... the bird then died 3-4 hours after upon waking up and trying to deal with all of this ..it was a really traumatizing experience .. i had then got into contact with Reuben on this matter and he stated there is nothing he can do to help me .. i do understand that these things can happen and with the purchase of these animals and theres no return on any loss . HOWEVER in this case Reuben insisted on giving me the bird before the time agreed upon initially , the bird was clearly too young and i feel we could have avoided this matter entirely if he / we stuck to the original plan i do not want anything back from these people they are ****** or... they are really unprofessional on how they sell these animals to people .. It has been over a year now since this happened and i am still traumatized about it to this day .. i love animals and this really freaked me out :( To this day i do not know what was wrong with that bird as it was drinking the same water as my other bird and my other bird is perfectly fine to this day ! ..i only fed it the food that Reuben had sold to me .. I just wish to warn people and save someone from this same bad experience please watch out for these people at Sandown Pet Center And always make sure the bird is old enough and in good health before you buy them !
Helpful (0)
|Replies (0)JJ
Johnathan J
1 reviews | Active since Jan 2020
7 Apr 2024, 16:24
Sandown Pet center ( WATCH OUT )
Hi my name is Jonathan and i had a really bad experience with Sandown Pet Center . I had bought a blue and gold macaw from Sandown Pet center from a Person who still works there to this day named Reuben ... the transaction went very well and i was happy with my purchase , what a blessing this bird is :) a few months later i decided to get this beautiful bird a partner and decided i was going to purchase another blue and gold macaw ( a male ) I had then been told by Reuben that the bird was a bit too young for me to take care of and that i should wait for him to get a bit older before i purchase and take the bird home .. so i agreed and the plan was to wait until the bird is ready .. And then one day out of the blue Reuben phones my cell and starts to tell me that he has to bring me the bird now because he could no longer hold the bird with him anymore keep in mind he now wants to give me the bird ( BEFORE THE DATE STIPULATED BY HIM THAT THE BIRD WOULD BE OLD ENOUGH AND READY ) i still have the messages on my phone to prove it ....i wish i could go to the police :( :( He re assured me that all i would need to do is hand rear the bird as is was still too young to eat solid food ....i was a bit hesitant and worried but then excitement took over and my silly self accepted this and decided okey lets give this a try i mean what do i know ..Reuben told me i can watch some YouTube videos on hand rearing Macaws and i can do it my self its that easy !! and he also said when he brings the bird he will explain what to do .. Reuben then brings the bird to my house and explains how to handle things the bird looked healthy and didnt look like anything was wrong with it let be state this !.. 10 days go by and on the 10th night the bird was vomiting everywhere , the next morning (11th day ) i was trying to call who ever i could to get help as i watched the bird get weaker and weaker .. i was having transport problems at the time so i didnt have a car to get him to a vet also this was on a Sunday and the nearest vet was over 2 hours drive anyway ... the bird then died 3-4 hours after upon waking up and trying to deal with all of this ..it was a really traumatizing experience .. i had then got into contact with Reuben on this matter and he stated there is nothing he can do to help me .. i do understand that these things can happen and with the purchase of these animals and theres no return on any loss . HOWEVER in this case Reuben insisted on giving me the bird before the time agreed upon initially , the bird was clearly too young and i feel we could have avoided this matter entirely if he / we stuck to the original plan i do not want anything back from these people they are ****** or... they are really unprofessional on how they sell these animals to people .. It has been over a year now since this happened and i am still traumatized about it to this day .. i love animals and this really freaked me out :( To this day i do not know what was wrong with that bird as it was drinking the same water as my other bird and my other bird is perfectly fine to this day ! ..i only fed it the food that Reuben had sold to me .. I just wish to warn people and save someone from this same bad experience please watch out for these people at Sandown Pet Center And always make sure the bird is old enough and in good health before you buy them !
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Replies (0)JJ
Johnathan J
1 reviews | Active since Jan 2020
7 Apr 2024, 15:56
Sandown Pet Center ( WATCH OUT )
Hi my name is Jonathan and i had a really bad experience with Sandown Pet Center . I had bought a blue and gold macaw from Sandown Pet center from a Person who still works there to this day named Reuben ... the transaction went very well and i was happy with my purchase , what a blessing this bird is :) a few months later i decided to get this beautiful bird a partner and decided i was going to purchase another blue and gold macaw ( a male ) I had then been told by Reuben that the bird was a bit too young for me to take care and that i should wait for him to get a bit older before i purchase and take the bird home .. so i said yes thats a good idea and waited for the date Rueben said when the bird would be ready for me to take .. And then one day out of the blue Reuben phones my cell and starts to tell me that he has to bring me the bird now because he could no longer hold the bird with him anymore keep in mind he now wants to give me the bird ( BEFORE THE DATE STIPULATED BY HIM THAT THE BIRD WOULD BE OLD ENOUGH AND READY ) i still have the messages on my phone to prove it with Reuben explaining to me that he has to bring the bird he cannot keep it by him anymore....i wish i could go to the police :( :( He re assured me that all i would need to do is hand reer the bird as is was still too young to eat solid food ..i was a bit hesitant and worried but then excitement took over and my silly self accepted this and decided okey lets give this a try ..Reuben told me i can watch some YouTube videos on hand rearing Macaws and i can do it my self its that easy !! and he also said when he brings the bird he will explain what to do .. Reuben then brings the bird to my house and explains how to handle things the bird looked healthy and didnt look like anything was wrong with it let be state this !.. 10 days go buy and on the 10th night the bird was vomiting everywhere , the next morning (11th day ) i was trying to call who ever i could to get help as i watched the bird get weaker and weaker .. i was having transport problems at the time so i didnt have a car to get him to a vet also this was on a Sunday and the nearest vet was over 2 hours drive anyway ... the bird then died 3-4 hours after upon waking up and trying to deal with all of this i had got into contact with Reuben on this matter and he stated there is nothing he can do to help me .. i do understand that these things can happen and with the purchase of these animals theres no return on any loss HOWEVER in this case Reuben insisted on giving me the bird before the time agreed upon initially and if he didn't do this i think we could have avoided this matter entirely and right now i would have a beautiful new bird as a partner for the other one i do not want anything back from these people they are ****** or... they are really unprofessional on how they sell these animals to people .. My other bird is the picture of health to this day as im writing this she is perfect ! :) It has been over a year now since this happened and i am still traumatized about it to this day .. i love animals and this really freaked me out :( as stated i want nothing back from the pet store or Reuben i only wish to warn others about this before they decide to buy an Animal from Sandown Pet Center Jeffries Bay
Helpful (0)
|Replies (0)JJ
Johnathan J
1 reviews | Active since Jan 2020
7 Apr 2024, 15:56
Sandown Pet Center ( WATCH OUT )
Hi my name is Jonathan and i had a really bad experience with Sandown Pet Center . I had bought a blue and gold macaw from Sandown Pet center from a Person who still works there to this day named Reuben ... the transaction went very well and i was happy with my purchase , what a blessing this bird is :) a few months later i decided to get this beautiful bird a partner and decided i was going to purchase another blue and gold macaw ( a male ) I had then been told by Reuben that the bird was a bit too young for me to take care and that i should wait for him to get a bit older before i purchase and take the bird home .. so i said yes thats a good idea and waited for the date Rueben said when the bird would be ready for me to take .. And then one day out of the blue Reuben phones my cell and starts to tell me that he has to bring me the bird now because he could no longer hold the bird with him anymore keep in mind he now wants to give me the bird ( BEFORE THE DATE STIPULATED BY HIM THAT THE BIRD WOULD BE OLD ENOUGH AND READY ) i still have the messages on my phone to prove it with Reuben explaining to me that he has to bring the bird he cannot keep it by him anymore....i wish i could go to the police :( :( He re assured me that all i would need to do is hand reer the bird as is was still too young to eat solid food ..i was a bit hesitant and worried but then excitement took over and my silly self accepted this and decided okey lets give this a try ..Reuben told me i can watch some YouTube videos on hand rearing Macaws and i can do it my self its that easy !! and he also said when he brings the bird he will explain what to do .. Reuben then brings the bird to my house and explains how to handle things the bird looked healthy and didnt look like anything was wrong with it let be state this !.. 10 days go buy and on the 10th night the bird was vomiting everywhere , the next morning (11th day ) i was trying to call who ever i could to get help as i watched the bird get weaker and weaker .. i was having transport problems at the time so i didnt have a car to get him to a vet also this was on a Sunday and the nearest vet was over 2 hours drive anyway ... the bird then died 3-4 hours after upon waking up and trying to deal with all of this i had got into contact with Reuben on this matter and he stated there is nothing he can do to help me .. i do understand that these things can happen and with the purchase of these animals theres no return on any loss HOWEVER in this case Reuben insisted on giving me the bird before the time agreed upon initially and if he didn't do this i think we could have avoided this matter entirely and right now i would have a beautiful new bird as a partner for the other one i do not want anything back from these people they are ****** or... they are really unprofessional on how they sell these animals to people .. My other bird is the picture of health to this day as im writing this she is perfect ! :) It has been over a year now since this happened and i am still traumatized about it to this day .. i love animals and this really freaked me out :( as stated i want nothing back from the pet store or Reuben i only wish to warn others about this before they decide to buy an Animal from Sandown Pet Center Jeffries Bay
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Replies (0)MS
MIKE S
1 reviews | Active since Jan 2020
6 Oct 2015, 12:51
EXCELLENT SERVICE FROM FNB REPRESENTATIVE IN JEFFR
Dear Eloese!<br> <br> We'd like to say thank you for all the assistance you've given us is making the transition from Sole Proprietor to S.P. Pet Enterprises (Pty) Ltd.<br> <br> We know that sometimes we come over strong, and so we hope we haven't caused you any unnecessary stress, especially because it is apparent that you are a fine example of what a good relationship manager should be, and our opinion, an excellent representative for F.N.B.<br> <br> When anyone asks us about F.N.B. we have no hesitation in mentioning your name. Thank you, Eloese!<br> <br> Kind regards from Mike and Lindy at Sandown Pet Centre in Jeffreys Bay<br>
Helpful (0)
|Replies (0)MS
MIKE S
1 reviews | Active since Jan 2020
6 Oct 2015, 12:51
EXCELLENT SERVICE FROM FNB REPRESENTATIVE IN JEFFR
Dear Eloese!<br> <br> We'd like to say thank you for all the assistance you've given us is making the transition from Sole Proprietor to S.P. Pet Enterprises (Pty) Ltd.<br> <br> We know that sometimes we come over strong, and so we hope we haven't caused you any unnecessary stress, especially because it is apparent that you are a fine example of what a good relationship manager should be, and our opinion, an excellent representative for F.N.B.<br> <br> When anyone asks us about F.N.B. we have no hesitation in mentioning your name. Thank you, Eloese!<br> <br> Kind regards from Mike and Lindy at Sandown Pet Centre in Jeffreys Bay<br>
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