Sandown Pet Center ( WATCH OUT )

Hi my name is Jonathan and i had a really bad experience with Sandown Pet Center .

I had bought a blue and gold macaw from Sandown Pet center from a Person who still works there to this day named Reuben ... the transaction went very well and i was happy with my purchase , what a blessing this bird is :)

a few months later i decided to get this beautiful bird a partner and decided i was going to purchase another blue and gold macaw ( a male )

I had then been told by Reuben that the bird was a bit too young for me to take care and that i should wait for him to get a bit older before i purchase and take the bird home .. so i said yes thats a good idea and waited for the date Rueben said when the bird would be ready for me to take ..

And then one day out of the blue Reuben phones my cell and starts to tell me that he has to bring me the bird now because he could no longer hold the bird with him anymore keep in mind he now wants to give me the bird ( BEFORE THE DATE STIPULATED BY HIM THAT THE BIRD WOULD BE OLD ENOUGH AND READY ) i still have the messages on my phone to prove it with Reuben explaining to me that he has to bring the bird he cannot keep it by him anymore....i wish i could go to the police :( :(

He re assured me that all i would need to do is hand reer the bird as is was still too young to eat solid food ..i was a bit hesitant and worried but then excitement took over and my silly self accepted this and decided okey lets give this a try ..Reuben told me i can watch some YouTube videos on hand rearing Macaws and i can do it my self its that easy !! and he also said when he brings the bird he will explain what to do ..

Reuben then brings the bird to my house and explains how to handle things the bird looked healthy and didnt look like anything was wrong with it let be state this !..

10 days go buy and on the 10th night the bird was vomiting everywhere , the next morning (11th day ) i was trying to call who ever i could to get help as i watched the bird get weaker and weaker .. i was having transport problems at the time so i didnt have a car to get him to a vet also this was on a Sunday and the nearest vet was over 2 hours drive anyway ... the bird then died 3-4 hours after upon waking up and trying to deal with all of this

i had got into contact with Reuben on this matter and he stated there is nothing he can do to help me ..

i do understand that these things can happen and with the purchase of these animals theres no return on any loss

HOWEVER in this case Reuben insisted on giving me the bird before the time agreed upon initially and if he didn't do this i think we could have avoided this matter entirely and right now i would have a beautiful new bird as a partner for the other one

i do not want anything back from these people they are ****** or... they are really unprofessional on how they sell these animals to people ..

My other bird is the picture of health to this day as im writing this she is perfect ! :) It has been over a year now since this happened and i am still traumatized about it to this day .. i love animals and this really freaked me out :(

as stated i want nothing back from the pet store or Reuben i only wish to warn others about this before they decide to buy an Animal from Sandown Pet Center Jeffries Bay