I completed my Diploma qualification last year and enrolled for BED degree, paid everything but when l open the student Portal nothing shows, l called countless times with no luck emailed but they close the tickets lying saying the issue is solved, eve

I completed my Diploma qualification last year and enrolled for BED degree, paid everything but when l open the student Portal nothing shows, l called countless times with no luck emailed but they close the tickets lying saying the issue is solved, even when it comes to study materials l have to call countless times, sometimes they don't send it you have to borrow from others or use digital. Now they say l am not admitted because someone is using my email address???? I provided a new email address but nothing they are just quiet. STAY AWAY FROM SANTS.