SANTS Private Higher Education Institution
TrustIndex
0
Ranking
#13
in Education & Training
NPS Score
-84
Recommended: Unlikely
Jun '25 - May '26
SANTS Private Higher Education Institution has a TrustIndex of 0 out of 10 on Hellopeter, based on 9 reviews in the last 12 months. Hellopeter has tracked SANTS Private Higher Education Institution across 24 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I mailed them twice with no response and it is been months without replies. Imagine studying at Sants and you need urgent response on a matter and it takes 5 months for a reply or your grade.
1 reviews | Active since Jan 2020
I mailed them twice with no response and it is been months without replies. Imagine studying at Sants and you need urgent response on a matter and it takes 5 months for a reply or your grade.
1 reviews | Active since Jan 2020
I completed my Diploma qualification last year and enrolled for BED degree, paid everything but when l open the student Portal nothing shows, l called countless times with no luck emailed but they close the tickets lying saying the issue is solved, even when it comes to study materials l have to call countless times, sometimes they don't send it you have to borrow from others or use digital. Now they say l am not admitted because someone is using my email address???? I provided a new email address but nothing they are just quiet. STAY AWAY FROM SANTS.
1 reviews | Active since Jan 2020
I completed my Diploma qualification last year and enrolled for BED degree, paid everything but when l open the student Portal nothing shows, l called countless times with no luck emailed but they close the tickets lying saying the issue is solved, even when it comes to study materials l have to call countless times, sometimes they don't send it you have to borrow from others or use digital. Now they say l am not admitted because someone is using my email address???? I provided a new email address but nothing they are just quiet. STAY AWAY FROM SANTS.
1 reviews | Active since Jan 2020
I have requested a suspension procedure from SANTS showing that when a student is financially suspended they have to repeat a module and pay again since the 18/12/2025 till today I have not received any feedback regarding that. What's making me angry they have asked me for all my documents from placement form to rubric for my practical everything is in order all WIL practical rules I have followed,there's a school stamp and principals signature is on the forms.
1 reviews | Active since Jan 2020
I have requested a suspension procedure from SANTS showing that when a student is financially suspended they have to repeat a module and pay again since the 18/12/2025 till today I have not received any feedback regarding that. What's making me angry they have asked me for all my documents from placement form to rubric for my practical everything is in order all WIL practical rules I have followed,there's a school stamp and principals signature is on the forms.
1 reviews | Active since Jan 2020
SANTS just want students to keep repeating modules,more especially when they see that a person is about to finish their studies. I am doing my final year and was supposed to finish my Practicals of WIL 404 but then I got suspended in August due to money issues. The suspension did not state anything to say that I'm gonna repeat the module..I did my module in March until May now saints wants me to repeat and pay for WIL which I did my practicals and got assessed I send them all my forms rubrics and attendance register. I have asked for them to send me the suspension procedure till today nothing I'm still waiting so that I can see if I'm suspended I must repeat a module that I have done and it was signed.
1 reviews | Active since Jan 2020
SANTS just want students to keep repeating modules,more especially when they see that a person is about to finish their studies. I am doing my final year and was supposed to finish my Practicals of WIL 404 but then I got suspended in August due to money issues. The suspension did not state anything to say that I'm gonna repeat the module..I did my module in March until May now saints wants me to repeat and pay for WIL which I did my practicals and got assessed I send them all my forms rubrics and attendance register. I have asked for them to send me the suspension procedure till today nothing I'm still waiting so that I can see if I'm suspended I must repeat a module that I have done and it was signed.
1 reviews | Active since Jan 2020
It’s honestly impressive how SANTS manages to be this ***********. I’m shocked they even have ratings above one star — must be a miracle. It took over a month just to get enrolled, and every time I called, I was told “we’re aware of the matter.” Clearly, awareness doesn’t equal action. You’ll wait 15 minutes on hold (if you’re lucky) only to get absolutely nowhere. The only time they’re efficient is when it’s about your money. I cancelled my studies and waited another month for a reply — just to be told I still owe tuition. And judging by all the other reviews, they clearly don’t care about feedback either — because nothing ever changes. If you enjoy being ignored, frustrated, and overcharged for shocking service, SANTS is the place for you. Otherwise, do yourself a favour and stay far, far away.
1 reviews | Active since Jan 2020
It’s honestly impressive how SANTS manages to be this ***********. I’m shocked they even have ratings above one star — must be a miracle. It took over a month just to get enrolled, and every time I called, I was told “we’re aware of the matter.” Clearly, awareness doesn’t equal action. You’ll wait 15 minutes on hold (if you’re lucky) only to get absolutely nowhere. The only time they’re efficient is when it’s about your money. I cancelled my studies and waited another month for a reply — just to be told I still owe tuition. And judging by all the other reviews, they clearly don’t care about feedback either — because nothing ever changes. If you enjoy being ignored, frustrated, and overcharged for shocking service, SANTS is the place for you. Otherwise, do yourself a favour and stay far, far away.
1 reviews | Active since Jan 2020
DO NOT WASTE YOUR LIFE STUDYING THROUGH SANTS!!. How is it possible that they ask you to re-write your research proposal and from having a mark in the 80's, you then get a mark in the 60's to re-write the same thing as the module requested. I even added more content but received a lower mark!. They also refuse to do any remarking of modules or exams. They always send you messages to be up to date with your school fees but when it comes to fairly marking students, they fail!. Do not waste your time studying through this college, rather study through unisa or othe facilities that are fair to their students. Also, WIL plays an important role in this degree but the assessors that are sent out are extremely rude and give you a bad mark as punishment. Thoko Nhlapo was the best assessor I have had over the past 3 years. Please, do not study through sants.
1 reviews | Active since Jan 2020
DO NOT WASTE YOUR LIFE STUDYING THROUGH SANTS!!. How is it possible that they ask you to re-write your research proposal and from having a mark in the 80's, you then get a mark in the 60's to re-write the same thing as the module requested. I even added more content but received a lower mark!. They also refuse to do any remarking of modules or exams. They always send you messages to be up to date with your school fees but when it comes to fairly marking students, they fail!. Do not waste your time studying through this college, rather study through unisa or othe facilities that are fair to their students. Also, WIL plays an important role in this degree but the assessors that are sent out are extremely rude and give you a bad mark as punishment. Thoko Nhlapo was the best assessor I have had over the past 3 years. Please, do not study through sants.
1 reviews | Active since Jan 2020
I am a third-year Diploma student at SANTS. Recently, I experienced a family crisis as my mother was very ill. During this period, I had four assignments due on the 18th. I managed to complete and submit three modules on time, but unfortunately, I was unable to finish the fourth. On the 14th, my mother sadly passed away, and I could not complete or submit the remaining assignment. After the funeral, I have been making every effort to communicate with the institution to request an opportunity to complete the outstanding assignment. However, despite sending several emails, I have not received any response. When I contact the call centre, I am continuously advised to resend the email, but no feedback or assistance has been provided.
1 reviews | Active since Jan 2020
I am a third-year Diploma student at SANTS. Recently, I experienced a family crisis as my mother was very ill. During this period, I had four assignments due on the 18th. I managed to complete and submit three modules on time, but unfortunately, I was unable to finish the fourth. On the 14th, my mother sadly passed away, and I could not complete or submit the remaining assignment. After the funeral, I have been making every effort to communicate with the institution to request an opportunity to complete the outstanding assignment. However, despite sending several emails, I have not received any response. When I contact the call centre, I am continuously advised to resend the email, but no feedback or assistance has been provided.
1 reviews | Active since Jan 2020
My application was rejected but I received no feedback in time. I sent through an application to Study for a Bachelor's in Education (Foundation Phase). I have been making constant feedback to them while the application period was still open to them but they would not respond. When I finally got hold of them through their WhatsApp channel this is when they let me know that I was unsuccessful. I ask them why they didn't let me know in time so I can make alternative arrangements for a lesser qualification. They tell me I don't qualify for all their qualifications. I then ask them what is the requirement for their minimum qualification. After they've sent it to me I told them that I would qualify for at least a minimum. I requested my refund for poor communication and not assisting me so I would make alternatives in time. This has affected my whole plan for this year in getting my academics on track!
1 reviews | Active since Jan 2020
My application was rejected but I received no feedback in time. I sent through an application to Study for a Bachelor's in Education (Foundation Phase). I have been making constant feedback to them while the application period was still open to them but they would not respond. When I finally got hold of them through their WhatsApp channel this is when they let me know that I was unsuccessful. I ask them why they didn't let me know in time so I can make alternative arrangements for a lesser qualification. They tell me I don't qualify for all their qualifications. I then ask them what is the requirement for their minimum qualification. After they've sent it to me I told them that I would qualify for at least a minimum. I requested my refund for poor communication and not assisting me so I would make alternatives in time. This has affected my whole plan for this year in getting my academics on track!
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