I have been waiting for my certificate reprint since 2022!

I have been waiting for my certificate reprint since 2022! I am young man from a small town in the Eastern Cape! I app**** for a certificate reprint in 2022! I have been neglected and marginalized by SASSETA! Instead of granting the service that is due to me; they would rather refer me from line to line until I am cut off! It is disgracefully bad, that I try to lodge a formal complaint throughout the year of 2023; and nobody in that building takes me seriously! Their service will always be bad until they change the entire staff and management! Especially the call center and the certificate printing department!