Disappeared with our money

Having noted a succession of negative reviews on this Company's Facebook page a number of months after full payment was made for our Bridal party's hair and make up, contact was made with the owner/operator to explain that we were simply no longer comfortable to trust that these services could be provided on the wedding day. Our subsequent request for a refund was met with a barrage of excuses about difficult personal circumstances and lack of funds, so a polite follow-up was sent via email to Angelique. It seems that instead of reverting to our communications, she has taken it upon herself to take down the Facebook page with the offending remarks, and is quite simply ignoring all emails, Messengers and Whatsapps, despite clear updates being loaded to her own personal Facebook page every few hours. As it stands, our Bride is now without a stylist or make-up artist for her big day, and is unable to secure alternate services without any refund from Angelique. Disgusting.