Astronomical charges on equipment

I am writing this to complain about astronomical charges on equipment. I have just spent over R20k with Savika to upgrade the security at my late moms house for outside beams and CCTV system that was installed a week ago.

Supposedly now the keypad has 'blown' mysteriously and supposedly unrelated to their installation. So i decide to get a quote from Rachael at Savika for a replacement key pad and a Centurion digi keypad for the pedestrian gate. I got the quote today, it was an eye watering R4,700. When I did some research on the internet, what Rachael wanted to charge me R3,600 Ex.VAT for, I could get from SecurityKing for R1,700.

When I confronted her on this, she says that they do not install 3rd party equipment purchased from Takealot. Supposedly they supply, install and give a full warranty; oddly enough there is no mention in their quote on this much vaunted warranty.

I would caution anyone doing business with Savika, be sure to double check their pricing, so they do not take you for a ride.