SAVING GRACE EDUCATIONAL GROUP
3|40 reviews
SN
Senet N
1 reviews | Active since Member
14 Feb 2026, 07:45
Sad Saving Grave
Their communication is so incredibly poor. They have absolutely no empathy for people. When Carmelita was employed there she was on the ball and gave us feedback and was always helpful. Whoever is there now is so ****ty. They come across as completely uneducated and the only thing they are interested in is money. Not an ounce of professionalism and empathy in them .
Absolutely disappointing and disgusting
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Replies (53)SAVING GRACE EDUCATIONAL GROUP's replyOfficial
14 Feb 2026, 07:52Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your recent experience left you feeling disappointed, as this is never the standard we aim to uphold at Saving Grace Education Group.
We truly appreciate your kind words about Carmelita and the support she provided during her time with us.
Team transitions can sometimes create temporary gaps while new staff step into roles and systems, and we acknowledge that this may have affected your experience. Please know that we are actively strengthening our communication processes to ensure families continue to receive the level of support and responsiveness they deserve.
At SGEG, our mission has always been centred on learners and families, and not simply administration or finances. We take concerns about professionalism and empathy very seriously, and feedback such as yours helps us improve.
We would value the opportunity to address your concerns directly and better understand what happened. Kindly email us at management@savinggraceeducation.co.za so that a senior team member can personally assist you.
Thank you again for your feedback — it helps us grow and serve our community better.
Saving Grace Education Group
Building People. Building Systems. Building with Grace.
We truly appreciate your kind words about Carmelita and the support she provided during her time with us.
Team transitions can sometimes create temporary gaps while new staff step into roles and systems, and we acknowledge that this may have affected your experience. Please know that we are actively strengthening our communication processes to ensure families continue to receive the level of support and responsiveness they deserve.
At SGEG, our mission has always been centred on learners and families, and not simply administration or finances. We take concerns about professionalism and empathy very seriously, and feedback such as yours helps us improve.
We would value the opportunity to address your concerns directly and better understand what happened. Kindly email us at management@savinggraceeducation.co.za so that a senior team member can personally assist you.
Thank you again for your feedback — it helps us grow and serve our community better.
Saving Grace Education Group
Building People. Building Systems. Building with Grace.
Best regards,
SAVING GRACE EDUCATIONAL GROUP's reply14 Feb 2026, 07:52
Official
Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your recent experience left you feeling disappointed, as this is never the standard we aim to uphold at Saving Grace Education Group.
We truly appreciate your kind words about Carmelita and the support she provided during her time with us.
Team transitions can sometimes create temporary gaps while new staff step into roles and systems, and we acknowledge that this may have affected your experience. Please know that we are actively strengthening our communication processes to ensure families continue to receive the level of support and responsiveness they deserve.
At SGEG, our mission has always been centred on learners and families, and not simply administration or finances. We take concerns about professionalism and empathy very seriously, and feedback such as yours helps us improve.
We would value the opportunity to address your concerns directly and better understand what happened. Kindly email us at management@savinggraceeducation.co.za so that a senior team member can personally assist you.
Thank you again for your feedback — it helps us grow and serve our community better.
Saving Grace Education Group
Building People. Building Systems. Building with Grace.
We truly appreciate your kind words about Carmelita and the support she provided during her time with us.
Team transitions can sometimes create temporary gaps while new staff step into roles and systems, and we acknowledge that this may have affected your experience. Please know that we are actively strengthening our communication processes to ensure families continue to receive the level of support and responsiveness they deserve.
At SGEG, our mission has always been centred on learners and families, and not simply administration or finances. We take concerns about professionalism and empathy very seriously, and feedback such as yours helps us improve.
We would value the opportunity to address your concerns directly and better understand what happened. Kindly email us at management@savinggraceeducation.co.za so that a senior team member can personally assist you.
Thank you again for your feedback — it helps us grow and serve our community better.
Saving Grace Education Group
Building People. Building Systems. Building with Grace.
Best regards,