Bad Service From the Absa Home insurance

<p>I logged so many claims in the beggining of 2017 at absa home insurance but no respond firstly i logged complain about roof is leaking when is raining or strong wind come is the problem .They send an operator to asses the roof that's the last time i saw him,.The two claim i made it was the toilet they replaceit but water is leaking heavy i phone them no respond and the other one it was my geyser was replace but it was  not install in  the proper manner because the roof is also leaking where they have been installed is on top.To us as we feel this essue needs to be escalated and we do not take responsibility for the unprofessional work done it was done by the contractors sent by the SA Home Owner insurance i pay insurance monthly without fail.This matter is to be attend urgently i no longer tolorate this unprofessional behavior because in August strong windcome</p>