Worst experience ever!

If I could I would rate them 0 I placed a order and paid, got a email saying there "designer" will get in touch with me, they never did I had to reach out myself and send a email. After about 3 weeks they came back to me saying everything is set and I will receive my order within a week. 2 weeks passed and I didn't even get a email back, I called multiple times with no answer I send emails with no answer then 3 weeks in I received a email saying it's on its way, it didn't arrive on the date they said it would(3 days later) so I send another email and proceeded to wait another 2 days for a reply when finally they said I should send my address AGAIN afterwards I waited another 4 days for the order to be delivered. Don't waste your money here it's poor customer service and a waste of time, they wil never see me again. Please note this is a review after a year of purchase because I saw some reviewers being threatened with lawsuits and forced to take refunds to remove their reviewers which I do not want or need I just want to expose these useless scammers!