Shocking - no feedback, no answer on telephone!

<p>I ordered an item from this online shop "SayWhat! Activewear" on the 12th of July. I received receipt of my order and thats it. On the 17th of July I followed up as to if my parcel has been dispatched and only recieved feedback, the next day from Tracey which is acceptbale, she explained that they had some issues however they are sorted and that my order would be dispatched by the end of last week 21/07/17. The 20th I emailed to follow up (since the number on the website just rings). Up to date no feedback and the landline again not answered or stays engaged, no repsonse to my email. I am not sure what is going on and if someone maybe experienced the same issue as I am now. I wish they would give me some feedback as to when I can recieve my shipment.</p>