TrustIndex
0
Ranking
#49
in Insurance
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
SBI Life has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked SBI Life across 1 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I reside in East London, South Africa. I am a government employee entitled to pension and insurance as part of my work package. However, when a guy by name Ashish phoned me repeatedly from South Indian Bank, Bharananganam requesting to take a policy, I consented unaware that it ensues endless calls asking for endless documents. I don't as such need an insurance and when I agreed it was only to help a young guy seeking my help. Though sales calls are annoying, I responded pleasantly to all his requests and didn't turn him down at any point because to me a word is to be honoured. But at the end I realized this guy has no ethics or values.. I am not sure if SBILife promotes ********* practise, or it was an employee's lack of integrity. After paying Rs250 000 as a first installment and submitting numerous documents to Ashish, I was asked to fill in an online form. Even after trying to fill in this flippant form for about 10 times it didn't work. At this point I told Ashish that I can't be sitting forever trying again and again to fill this form as it's wasting my time and I have other things to do. I told him, I can't proceed any more. He started pleading talking about his targets. When I didn't agree at first, he said he will put me on a new plan where there is no more payment than what's already paid and at the end of 5 years, I will receive a full refund with market related growth etc and requested to try again to fill the form. I agreed to try and fill the form on condition that he will give to me in writing what he promised. He agreed and even said the policy document will be amended with the rules stating the new plan. I somehow managed to fill in and submit the form. He never gave me what he promised to give in writing and when I received the policy document it mentions I have to pay for 5 years. When I messaged Ashish he didn't even bother to reply. And now there is a call to pay another installment!! I don't take this lightly. SBILife is answerable to this and has to give me a full refund with interest. A contract where I was made to sign telling lies do not stand valid. I never ever expected a person calling me from a bank can be **** with no conscience
1 reviews | Active since Jan 2020
I reside in East London, South Africa. I am a government employee entitled to pension and insurance as part of my work package. However, when a guy by name Ashish phoned me repeatedly from South Indian Bank, Bharananganam requesting to take a policy, I consented unaware that it ensues endless calls asking for endless documents. I don't as such need an insurance and when I agreed it was only to help a young guy seeking my help. Though sales calls are annoying, I responded pleasantly to all his requests and didn't turn him down at any point because to me a word is to be honoured. But at the end I realized this guy has no ethics or values.. I am not sure if SBILife promotes ********* practise, or it was an employee's lack of integrity. After paying Rs250 000 as a first installment and submitting numerous documents to Ashish, I was asked to fill in an online form. Even after trying to fill in this flippant form for about 10 times it didn't work. At this point I told Ashish that I can't be sitting forever trying again and again to fill this form as it's wasting my time and I have other things to do. I told him, I can't proceed any more. He started pleading talking about his targets. When I didn't agree at first, he said he will put me on a new plan where there is no more payment than what's already paid and at the end of 5 years, I will receive a full refund with market related growth etc and requested to try again to fill the form. I agreed to try and fill the form on condition that he will give to me in writing what he promised. He agreed and even said the policy document will be amended with the rules stating the new plan. I somehow managed to fill in and submit the form. He never gave me what he promised to give in writing and when I received the policy document it mentions I have to pay for 5 years. When I messaged Ashish he didn't even bother to reply. And now there is a call to pay another installment!! I don't take this lightly. SBILife is answerable to this and has to give me a full refund with interest. A contract where I was made to sign telling lies do not stand valid. I never ever expected a person calling me from a bank can be **** with no conscience
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