Sbk Gym
Unclaimed Business
|1.7|6 Reviews (last 12 months)|This business does not respond to reviews
Sbk Gym
Unclaimed Business
|1.7
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|6 Reviews
Sep '25 - Aug '26
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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PS
Patricia S
1 reviews | Active since Nov 2024
3 Feb 2026, 09:53
Issue with SBK Gym – Misleading Information and Cancellation Fee
When I signed the membership agreement, the salesperson who assisted me explicitly stated that if I gave 30 days’ notice to cancel, I would not be liable for the cancellation fee. I was informed that the cancellation fee only applies if no notice is given. I have provided the required notice, yet I am now being told that I must pay the cancellation fee. It appears that sales staff are misrepresenting information to secure sign-ups for commission, which is misleading and unacceptable.
Helpful (0)
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Patricia S
1 reviews | Active since Nov 2024
3 Feb 2026, 09:53
Issue with SBK Gym – Misleading Information and Cancellation Fee
When I signed the membership agreement, the salesperson who assisted me explicitly stated that if I gave 30 days’ notice to cancel, I would not be liable for the cancellation fee. I was informed that the cancellation fee only applies if no notice is given. I have provided the required notice, yet I am now being told that I must pay the cancellation fee. It appears that sales staff are misrepresenting information to secure sign-ups for commission, which is misleading and unacceptable.
0
Replies (0)MV
Mdungazi V
1 reviews | Active since Nov 2025
15 Nov 2025, 10:04
Sbk Gym Tembisa
Dear SBK Gym Management, I am writing to formally lodge a complaint regarding the unacceptable service I have experienced as a member of SBK Gym, Tembisa Mall. I signed a three-year contract with your gym, valid from February 2020 to February 2025. During this period, I stopped attending in May 2024 but continued to be charged. I acknowledge that I missed two months during the contract term. However, after the contract expired in February 2025, deductions continued for an additional eight months, despite the fact that I was no longer under contract and not using the gym facilities. In November 2025, when I decided to return to the gym, I was denied access, even though payments had been deducted from my account well beyond the contract period. This situation is deeply unfair and feels like I have been ******. The deductions made after the contract expired cannot be justified as covering the two months I missed while under contract, especially since I was not using the service at all during those eight months. I request immediate clarification and resolution of this matter. Specifically, I expect: A full refund of the unauthorized deductions made after the contract expired. Restoration of my access to the gym, should I choose to continue as a member. A formal explanation of why deductions continued without a valid contract. This experience has left me feeling exploited and disrespected as a customer. I urge you to address this issue promptly to avoid further escalation.
Helpful (0)
|Replies (0)MV
Mdungazi V
1 reviews | Active since Nov 2025
15 Nov 2025, 10:04
Sbk Gym Tembisa
Dear SBK Gym Management, I am writing to formally lodge a complaint regarding the unacceptable service I have experienced as a member of SBK Gym, Tembisa Mall. I signed a three-year contract with your gym, valid from February 2020 to February 2025. During this period, I stopped attending in May 2024 but continued to be charged. I acknowledge that I missed two months during the contract term. However, after the contract expired in February 2025, deductions continued for an additional eight months, despite the fact that I was no longer under contract and not using the gym facilities. In November 2025, when I decided to return to the gym, I was denied access, even though payments had been deducted from my account well beyond the contract period. This situation is deeply unfair and feels like I have been ******. The deductions made after the contract expired cannot be justified as covering the two months I missed while under contract, especially since I was not using the service at all during those eight months. I request immediate clarification and resolution of this matter. Specifically, I expect: A full refund of the unauthorized deductions made after the contract expired. Restoration of my access to the gym, should I choose to continue as a member. A formal explanation of why deductions continued without a valid contract. This experience has left me feeling exploited and disrespected as a customer. I urge you to address this issue promptly to avoid further escalation.
0
Replies (0)L
Lindokuhle
1 reviews | Active since Jan 2024
28 Oct 2025, 12:49
Bad service
I had a terrible experience with SBK Gym. They sold me false promises about the membership and access, but the reality was completely different. I’ve been debited every month even though the balance doesn’t change, and they refuse to assist or provide a proper cancellation process. The lack of transparency and accountability is unacceptable. I wouldn’t recommend this gym to anyone.
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Lindokuhle
1 reviews | Active since Jan 2024
28 Oct 2025, 12:49
Bad service
I had a terrible experience with SBK Gym. They sold me false promises about the membership and access, but the reality was completely different. I’ve been debited every month even though the balance doesn’t change, and they refuse to assist or provide a proper cancellation process. The lack of transparency and accountability is unacceptable. I wouldn’t recommend this gym to anyone.
0
Replies (0)HM
Hendrietta M
1 reviews | Active since Sept 2025
12 Sept 2025, 10:26
Big up to SBK gym Alexandra!!!
The service is so excellent. They have the most friendliest staff, who are very helpful. The one I'm signed up with is the branch in Alexandra.
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Hendrietta M
1 reviews | Active since Sept 2025
12 Sept 2025, 10:26
Big up to SBK gym Alexandra!!!
The service is so excellent. They have the most friendliest staff, who are very helpful. The one I'm signed up with is the branch in Alexandra.
0
Replies (0)