**** - SCENT LINK AFRICA?

I am absolutely disgusted with the "NO SERVICE" I receive from a company that sells perfume and other beauty products called "Scent Link Africa". I have sent numerous WhatsApp messages to the number on the site and I see they are online, but don't respond. I have sent emails as well to their email address on the site and guess what no response. I have also contacted the so called "Call Centre" number only for it to ring and then go dead. I was then told that the courier guy will contact me when my parcel was delivered at my pargo pick up point and guess what I have not received a call, but according to my tracking number on the pargo website it was delivered yesterday at 140pm. I go to the pick up point and the people there say they have not received any parcels (I went at about 440pm). Is this company a **** and if so I suggest NO ONE buys from them