Debit Order Madness!!!

<p>I have a monthly debit order with the attorneys.  My account is not in arrears.  This month suddendly a double debit is processed.  So now I phone them and they are like oh we are sorry there was a problem.  You have to reverse it on the bank.  Go onto the bank and surprise surprise their debit order cannot be reversed as it is not set up that way.  So I phone the bank they cannot help over the phone.  I phone the attorneys again.  The lady is rude as can be and says oh were sorry we realise this might be the only money you have but you will have to wait for 30 days to get it back.  So they take money without authorisation, then they tell you you have to basically beg for your own money back a month after you need it.  What a joke and bad service!!!</p>