Bad Service and far below average food

On Friday 22 May 2015 we visited Schwabinger Restaurant. We arrived at 18h25. We waited an hour and 50 minutes for our food. Customers that arrived after us were served before us. Every time we asked the waitress what the hold-up was, she made an excuse that she will check with the kitchen and then she never had the good manners to inform us of any problem. When I asked to speak to a manager I was told there is no manager!!! When we eventually received our food it was cold. The schnitzels were over baked, tough and dry. The portion sizes varied from open hand size to too big to fit on a plate. One plate had practically no sauce on and the other one was smothered!!<br> This is the second time we had such an bad experience at the restaurant and we will not return again.<br> I tried to call the restaurant - there is an automated answering service that but you never actually get connected to a real person to lodge a complaint.<br>