The Scoin Shop
3.6|278 reviews
Responds in 44 hours 20 min
CB
Candice B
1 reviews | Active since Member
16 Mar 2026, 07:28
LATE PAYMENT.
I sold coins to scoin shop in January this year, I was told payment will be done within 30 business days. The payment is now way overdue and whenever i call the head office,I am put on hold or told someone will call me back. I emailed David and no repsonse was given. I eventually spoke to Sandra last week and she told me she will make sure my payment is made today which is Monday. Today i called the head office again and was told Sandra is gone for the week and will be in next week. This company is getting worse by the day. They have no way of dealing with their clients. I would not recommend doing business with Scoin Shop.
Helpful (0)
Replies (5)0
Replies (5)The Scoin Shop's replyOfficial
17 Mar 2026, 08:34Dear Candice, this review contains false information. I spoke to you last week Friday and confirmed a proof of payment would be emailed by the close of business Monday.
A proof of payment was emailed to you via our Customer Care.
A proof of payment was emailed to you via our Customer Care.
Best regards,
The Scoin Shop's reply17 Mar 2026, 08:34
Official
Dear Candice, this review contains false information. I spoke to you last week Friday and confirmed a proof of payment would be emailed by the close of business Monday.
A proof of payment was emailed to you via our Customer Care.
A proof of payment was emailed to you via our Customer Care.
Best regards,
The Scoin Shop's replyOfficial
17 Mar 2026, 08:39We don't have a Candice B as a client of The Scoin Shop. Please verify author of reviews details as they are false and their review contains false information. POPIA act applies when dealing with client's personal information.
Best regards,
The Scoin Shop's reply17 Mar 2026, 08:39
Official
We don't have a Candice B as a client of The Scoin Shop. Please verify author of reviews details as they are false and their review contains false information. POPIA act applies when dealing with client's personal information.
Best regards,
The Scoin Shop's replyOfficial
20 Mar 2026, 07:01This review has been reported to Hello Peter and contains false information.
Best regards,
The Scoin Shop's reply20 Mar 2026, 07:01
Official
This review has been reported to Hello Peter and contains false information.
Best regards,
The Scoin Shop's replyOfficial
30 Mar 2026, 09:04This review still hasn't been removed by Hello Peter despite it been reported 2 weeks ago for contain false information and POPIA act.
This review is not in accordance with the Hello Peter guidelines.
This review is not in accordance with the Hello Peter guidelines.
Best regards,
The Scoin Shop's reply30 Mar 2026, 09:04
Official
This review still hasn't been removed by Hello Peter despite it been reported 2 weeks ago for contain false information and POPIA act.
This review is not in accordance with the Hello Peter guidelines.
This review is not in accordance with the Hello Peter guidelines.
Best regards,
CB
Candice B's updateReviewer Update
18 May 2026, 08:01Update.
Scoin only willing to do buy backs from me, if negative review is removed. Scoin states that my review contains... "factually incorrect information regarding their processes, and they need to resolve this misunderstanding before conducting business".
"Once the inaccurate review has been removed, please notify us directly so we can immediately resume handling your coin submission and finalise the transaction for you".
I rep**** to their email and have not received any further communication.
Scoin only willing to do buy backs from me, if negative review is removed. Scoin states that my review contains... "factually incorrect information regarding their processes, and they need to resolve this misunderstanding before conducting business".
"Once the inaccurate review has been removed, please notify us directly so we can immediately resume handling your coin submission and finalise the transaction for you".
I rep**** to their email and have not received any further communication.
CB
Candice B's update18 May 2026, 08:01
Reviewer Update
Update.
Scoin only willing to do buy backs from me, if negative review is removed. Scoin states that my review contains... "factually incorrect information regarding their processes, and they need to resolve this misunderstanding before conducting business".
"Once the inaccurate review has been removed, please notify us directly so we can immediately resume handling your coin submission and finalise the transaction for you".
I rep**** to their email and have not received any further communication.
Scoin only willing to do buy backs from me, if negative review is removed. Scoin states that my review contains... "factually incorrect information regarding their processes, and they need to resolve this misunderstanding before conducting business".
"Once the inaccurate review has been removed, please notify us directly so we can immediately resume handling your coin submission and finalise the transaction for you".
I rep**** to their email and have not received any further communication.