Seartec Trading
Claimed Business
Seartec Trading
Claimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
May '25 - Apr '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Seartec Trading
Seartec Trading has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Seartec Trading across 14 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGM
NM
Nicholas M
1 reviews | Active since Jan 2020
5 Nov 2024, 16:57
Chance takers
Worst company to hire a machine I asked for a refurbished machine only to find out the rats had built a nest and machine never worked now they want me to pay for this machine with the contract clauses they say month to month but this is to tie you in I wish I never knew this company people beware
Helpful (0)
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Nicholas M
1 reviews | Active since Jan 2020
5 Nov 2024, 16:57
Chance takers
Worst company to hire a machine I asked for a refurbished machine only to find out the rats had built a nest and machine never worked now they want me to pay for this machine with the contract clauses they say month to month but this is to tie you in I wish I never knew this company people beware
0
Replies (0)DB
Danie B
1 reviews | Active since Jan 2020
12 Jul 2023, 09:48
Toner Issues
Got a machine from them a week ago. Wonderful machine, but it's a battle to get toner from this company. A person prints 200 leaflets and most of your toner is halved after that. Takes at least 5 days for them to send you toner, I am on day 3, so estimating 5 days at the best. Had to outsource a lot of work sadly, so I am already running at a minus profit for this week. It would be advised to look elsewhere.
Helpful (0)
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Danie B
1 reviews | Active since Jan 2020
12 Jul 2023, 09:48
Toner Issues
Got a machine from them a week ago. Wonderful machine, but it's a battle to get toner from this company. A person prints 200 leaflets and most of your toner is halved after that. Takes at least 5 days for them to send you toner, I am on day 3, so estimating 5 days at the best. Had to outsource a lot of work sadly, so I am already running at a minus profit for this week. It would be advised to look elsewhere.
0
Replies (0)MA
Mandi A
1 reviews | Active since Jan 2020
10 Feb 2022, 04:50
Bad attitude from consultants representing the company and refused to give me any details of the manager representing the company
I spoke with two of the consultants representing the company with bad attitude and then they refuse to give me (the client) a number for a manager. Accordingly to them they not supposed to give me any details of the manager at all. Now tell me why does this company have a manager then and who are supposed to sort out my matter? I can tell you manny more bad experiences I had and still have with Seartec Trading!!
Helpful (0)
|Replies (0)MA
Mandi A
1 reviews | Active since Jan 2020
10 Feb 2022, 04:50
Bad attitude from consultants representing the company and refused to give me any details of the manager representing the company
I spoke with two of the consultants representing the company with bad attitude and then they refuse to give me (the client) a number for a manager. Accordingly to them they not supposed to give me any details of the manager at all. Now tell me why does this company have a manager then and who are supposed to sort out my matter? I can tell you manny more bad experiences I had and still have with Seartec Trading!!
0
Replies (0)PO
Pissed O
1 reviews | Active since Jan 2020
22 Nov 2021, 17:53
****ed off!
All the promises made from Simons town to Egipt and no delivery should be the company creed! When it sounds undoubtfully to good to be true then it is a Seartec sales accountant selling you a machine or his dream not knowing his product. Fact or Fiction is the question at hand and you decide yourself. Phone the call center number +27800474277 +27214042600 and complaint will be self explanatory. Try it! Contacting Seartec is tiering, draining and stealing time I do not have to loose. The product is competing well with other products on market and price is not bad. One month deal keeping me here for now but I am really ****ed off and patience running low. From ****ed Off!!
Helpful (0)
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Pissed O
1 reviews | Active since Jan 2020
22 Nov 2021, 17:53
****ed off!
All the promises made from Simons town to Egipt and no delivery should be the company creed! When it sounds undoubtfully to good to be true then it is a Seartec sales accountant selling you a machine or his dream not knowing his product. Fact or Fiction is the question at hand and you decide yourself. Phone the call center number +27800474277 +27214042600 and complaint will be self explanatory. Try it! Contacting Seartec is tiering, draining and stealing time I do not have to loose. The product is competing well with other products on market and price is not bad. One month deal keeping me here for now but I am really ****ed off and patience running low. From ****ed Off!!
0
Replies (0)AR
Alexandra R
1 reviews | Active since Jan 2020
31 Aug 2021, 08:13
SEARTEC Crooks
"It is too good to be true" this saying speaks a thousand words. We are a small start-up business in the education sector, we had a salesman come through and asked if he could set up an appointment to do a presentation. During the presentation, the salesman was very friendly and open, even used his own child and newborn baby to tug on our emotions just before the presentation, great use of pathos appeal but shady and crook like of a salesman. He proceeded to tell us about the benefits of the printing machine and how "cost-effective" it would be. As usual, my team and I had many questions, as a small start-up business and especially in today's crazy world, we wanted to be 100% sure about how it works and what the costs would be as we cannot afford any unexpected costs. The salesman went through all the different types of machines and what each machine can do, we eventually settled on a machine that could fit our business. He gave us a price of R699 per month and said it was excluding VAT, we requested a FINAL fee including VAT and mentioned AGAIN that we need a final total amount as we didn't want any unexpected costs. we finally agreed on a total amount of just under R900 per month. During the meeting/presentation, my colleague and I asked numerous times " So we can print as many times as we want for this set amount per month?" he answered every time with "yes, you would just need to supply the paper and let us know when your toner is finished and we will come and deliver a new one". your debit orders will also only go off at the END of the monthly use. sounds great right? nope, this is where the trouble started. 1) Firstly, the printer was delivered 3 days late. (another unexpected cost as we had to go do printing elsewhere for an upcoming deadline) 2) The original machine we signed up for wasn't delivered. we were told they were out of stock "but don't worry this does the same thing" 3) we had to wait another 2 days for a "technician to come install" 4) eventually we thought all was sorted, we were happy to get moving forward with our work. we start printing and the machine totally messed up just about a whole ream of paper, the ink was not sticking to the paper it was flaking and peeling off and just caused a mess when you touched it. (please keep in mind the paper we lost was all at our cost) 5) we waited another 2 days for a different technician to come and sort it out. 6) first debit order goes off as planned 7) after being told we would be debited at the end of each month, to our surprise a double debit order goes off at the start of the month. I phoned and emailed to query about it and got told numerous excuses, first got told "it is a norm in the industry". please note, none of this was mentioned 8) I received a rude phone call from a lady asking me for meter readings on the machine, i have no idea what she is asking me for as none of this was mentioned in the presentation. nevertheless, i ask her to guide me through the steps on the machine so i can give her what shes asking for. 9) another month later and a debit order of just over R2500 goes off. I query this and get told its chargers per copy for the machine. firstly we were not told we would be charged per copy. we were told we could print as much as we like for the set amount per month. 10) I emidietly reverse and stop all debit orders from Seartec and i am now sitting with threats to pay this amount. Please think again before signing up with SEARTEC.
Helpful (0)
|Replies (0)AR
Alexandra R
1 reviews | Active since Jan 2020
31 Aug 2021, 08:13
SEARTEC Crooks
"It is too good to be true" this saying speaks a thousand words. We are a small start-up business in the education sector, we had a salesman come through and asked if he could set up an appointment to do a presentation. During the presentation, the salesman was very friendly and open, even used his own child and newborn baby to tug on our emotions just before the presentation, great use of pathos appeal but shady and crook like of a salesman. He proceeded to tell us about the benefits of the printing machine and how "cost-effective" it would be. As usual, my team and I had many questions, as a small start-up business and especially in today's crazy world, we wanted to be 100% sure about how it works and what the costs would be as we cannot afford any unexpected costs. The salesman went through all the different types of machines and what each machine can do, we eventually settled on a machine that could fit our business. He gave us a price of R699 per month and said it was excluding VAT, we requested a FINAL fee including VAT and mentioned AGAIN that we need a final total amount as we didn't want any unexpected costs. we finally agreed on a total amount of just under R900 per month. During the meeting/presentation, my colleague and I asked numerous times " So we can print as many times as we want for this set amount per month?" he answered every time with "yes, you would just need to supply the paper and let us know when your toner is finished and we will come and deliver a new one". your debit orders will also only go off at the END of the monthly use. sounds great right? nope, this is where the trouble started. 1) Firstly, the printer was delivered 3 days late. (another unexpected cost as we had to go do printing elsewhere for an upcoming deadline) 2) The original machine we signed up for wasn't delivered. we were told they were out of stock "but don't worry this does the same thing" 3) we had to wait another 2 days for a "technician to come install" 4) eventually we thought all was sorted, we were happy to get moving forward with our work. we start printing and the machine totally messed up just about a whole ream of paper, the ink was not sticking to the paper it was flaking and peeling off and just caused a mess when you touched it. (please keep in mind the paper we lost was all at our cost) 5) we waited another 2 days for a different technician to come and sort it out. 6) first debit order goes off as planned 7) after being told we would be debited at the end of each month, to our surprise a double debit order goes off at the start of the month. I phoned and emailed to query about it and got told numerous excuses, first got told "it is a norm in the industry". please note, none of this was mentioned 8) I received a rude phone call from a lady asking me for meter readings on the machine, i have no idea what she is asking me for as none of this was mentioned in the presentation. nevertheless, i ask her to guide me through the steps on the machine so i can give her what shes asking for. 9) another month later and a debit order of just over R2500 goes off. I query this and get told its chargers per copy for the machine. firstly we were not told we would be charged per copy. we were told we could print as much as we like for the set amount per month. 10) I emidietly reverse and stop all debit orders from Seartec and i am now sitting with threats to pay this amount. Please think again before signing up with SEARTEC.
0
Replies (0)SA
Suenet A
1 reviews | Active since Jan 2020
1 Oct 2020, 14:51
Misrepresentation, customer exploitation and extremely dishonest.
If you were ever thinking of renting any sort of equipment from them, please, please think again and find another supplier. This company is extremely dishonest and they have a clear intention to misrepresent themselves and exploit their customers. When trying to address this with management, no one answers the phone and no one gets back to you. A salesman (Adrian Venter) approached me and asked if I would like to take over a contract from one of his other customers. He asked if I could try the machine out in my shop and perhaps it could be profitable. He clearly said it was a no risk deal because I could cancel at any time with 3 months notice should it not work out for me. A few months later I asked if I could cancel and they advised I would have to pay the entire remainder of the 36 months and I was threatened with legal action should I not pay that amount. I would be paying this amount even after they have collected the machine and the full amount was non negotiable. After numerous calls being sent from pillar to post, this is still not resolved and they just don’t care. Although the contract stated 36 months, it also has a 3 month cancellation notice period and their sales man advised me that it would be ok. Please think twice before dealing with company.
Helpful (0)
|Replies (0)SA
Suenet A
1 reviews | Active since Jan 2020
1 Oct 2020, 14:51
Misrepresentation, customer exploitation and extremely dishonest.
If you were ever thinking of renting any sort of equipment from them, please, please think again and find another supplier. This company is extremely dishonest and they have a clear intention to misrepresent themselves and exploit their customers. When trying to address this with management, no one answers the phone and no one gets back to you. A salesman (Adrian Venter) approached me and asked if I would like to take over a contract from one of his other customers. He asked if I could try the machine out in my shop and perhaps it could be profitable. He clearly said it was a no risk deal because I could cancel at any time with 3 months notice should it not work out for me. A few months later I asked if I could cancel and they advised I would have to pay the entire remainder of the 36 months and I was threatened with legal action should I not pay that amount. I would be paying this amount even after they have collected the machine and the full amount was non negotiable. After numerous calls being sent from pillar to post, this is still not resolved and they just don’t care. Although the contract stated 36 months, it also has a 3 month cancellation notice period and their sales man advised me that it would be ok. Please think twice before dealing with company.
0
Replies (0)