Poor service Season Golf, Lesiure and Spa

Very poor experience for conferencing and accommodation for a large group of 90. Couldn’t sleep in the bed for the first night due to ants falling out of the A/C and covering the bed. Housekeeping said they would attend to it, but never showed up. Management indicated they would apologise, but never did—just cheap lip service. Only 4 toilets for 90 people at the conference venue, very poor planning. Served chicken, butternut and potato wedges for the past 4 days we were here. Some lights were not working in the conference room. Breakfast was not ready at 6:30 as planned. Dinner was not ready at the scheduled time, but was served 45 minutes later. No apology. Very poor management. Insufficient food was prepared for the delegation we paid for, so overcharged and under-provided. This is *****.