New Toyota Prado Def

I purchased a Toyota Land Cruiser Prado TX from Toyota Secunda in August 2024. Since then, I’ve experienced persistent wind noise issues from the side mirrors and windscreen. Despite multiple engagements with Toyota Secunda, including with Chris Moorhead and previous dealership owners, the issue remains unresolved. Toyota South Africa concluded the noise is due to aerodynamic turbulence and not a defect, yet the problem worsened after replacing the windscreen through my insurance. Toyota’s suggestion to trade in the vehicle for another model is not financially viable and shifts responsibility away from them. I believe this is a warranty-related defect and expect Toyota South Africa to take accountability and resolve the matter. I’ve escalated the issue to the Motor Industry Ombudsman of South Africa for formal dispute resolution.