1 reviews | Active since Member
<p>Since signing up with secupro on 1st March I have had endless problems with my debit order payments. The contract I signed clearly states that my debit date is the 20th of each month.</p> <p> </p> <p>After numerous calls which literally felt like I had to beg for my account to be debited with the monthly payment, I finally came to agreement with one of the admin ladies that my account will no longer be debited and i would be invoiced on a month to month basis so that I could load a stop order on my account on my paydate to ensure that secupro receives payment regularly and on time every month. I have been paying via stop order for the past few months without any complaint.</p> <p> </p> <p>So after paying my regular stop order which was last debited on the 20th July, a secupro debit order for R295 also went off today 1st August.</p> <p> </p> <p>This now leaves me, a loyal paying customer, in a situation where my account was debited without any available funds which now affects my credit rating with the bank.</p> <p> </p> <p>I feel I have had it with secupro's incompetent admin staff and after giving them the benefit of the doubt on more than 3 occasions, I can no longer be the understanding customer.</p> <p> </p> <p>I would not recommend secupro to anyone ever! Your downfall is your unorganized admin department and I am certain I am not the only customer you will be losing due to this dept.</p> <p> </p>