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Secupro Security
Unclaimed Business
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Performance(last 12 months):
Ranked In Security
#8NPS Score
0Unlikely
Ranking
#8
in Security
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Sharika S
1 reviews | Active since Jan 2020
9 Sept 2020, 10:33
Worst service, its almost as if no one works there!!
Hi, your company is a massive disappointment!!!! I have called 5 times for a quote and no one has called me back. The last person that picked up your 021 762 2134 was a nasty woman that put down the phone when I said I would like to follow up on my burglar bar quote. Please sort your service out and chat to the staff at your Wynberg branch!!!
Helpful (0)
|Replies (0)SS
Sharika S
1 reviews | Active since Jan 2020
9 Sept 2020, 10:33
Worst service, its almost as if no one works there!!
Hi, your company is a massive disappointment!!!! I have called 5 times for a quote and no one has called me back. The last person that picked up your 021 762 2134 was a nasty woman that put down the phone when I said I would like to follow up on my burglar bar quote. Please sort your service out and chat to the staff at your Wynberg branch!!!
0
Replies (0)MR
Mishka R
1 reviews | Active since Jan 2020
1 Aug 2016, 18:41
Disappointed by secupro's admin office
<p>Since signing up with secupro on 1st March I have had endless problems with my debit order payments. The contract I signed clearly states that my debit date is the 20th of each month.</p> <p> </p> <p>After numerous calls which literally felt like I had to beg for my account to be debited with the monthly payment, I finally came to agreement with one of the admin ladies that my account will no longer be debited and i would be invoiced on a month to month basis so that I could load a stop order on my account on my paydate to ensure that secupro receives payment regularly and on time every month. I have been paying via stop order for the past few months without any complaint.</p> <p> </p> <p>So after paying my regular stop order which was last debited on the 20th July, a secupro debit order for R295 also went off today 1st August.</p> <p> </p> <p>This now leaves me, a loyal paying customer, in a situation where my account was debited without any available funds which now affects my credit rating with the bank.</p> <p> </p> <p>I feel I have had it with secupro's incompetent admin staff and after giving them the benefit of the doubt on more than 3 occasions, I can no longer be the understanding customer.</p> <p> </p> <p>I would not recommend secupro to anyone ever! Your downfall is your unorganized admin department and I am certain I am not the only customer you will be losing due to this dept.</p> <p> </p>
Helpful (0)
|Replies (0)MR
Mishka R
1 reviews | Active since Jan 2020
1 Aug 2016, 18:41
Disappointed by secupro's admin office
<p>Since signing up with secupro on 1st March I have had endless problems with my debit order payments. The contract I signed clearly states that my debit date is the 20th of each month.</p> <p> </p> <p>After numerous calls which literally felt like I had to beg for my account to be debited with the monthly payment, I finally came to agreement with one of the admin ladies that my account will no longer be debited and i would be invoiced on a month to month basis so that I could load a stop order on my account on my paydate to ensure that secupro receives payment regularly and on time every month. I have been paying via stop order for the past few months without any complaint.</p> <p> </p> <p>So after paying my regular stop order which was last debited on the 20th July, a secupro debit order for R295 also went off today 1st August.</p> <p> </p> <p>This now leaves me, a loyal paying customer, in a situation where my account was debited without any available funds which now affects my credit rating with the bank.</p> <p> </p> <p>I feel I have had it with secupro's incompetent admin staff and after giving them the benefit of the doubt on more than 3 occasions, I can no longer be the understanding customer.</p> <p> </p> <p>I would not recommend secupro to anyone ever! Your downfall is your unorganized admin department and I am certain I am not the only customer you will be losing due to this dept.</p> <p> </p>
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