Secure door solutions, unhappy customer.

Recieved bad service from this company, we called them out because out garage door was moving slow, they came checked and told us that the problem is not the motor but tension, we were told that they will service the door and fix the tension and the door will work better, they did the service and fixed the tension but there is no improvement on the speed of the door is still as slow as it was before they did any work. We called the owner of the company to tell him that there is no change to the door and he told us that the work was done and his employees came after hours where as when we initially spoke he said nothing about after hours he said they are on call 24hrs, he then offered to get us a second hand motor whereas in the beginning we were told that there is nothing wrong with the motor. Their service is very disappointing and we felt like we are flushing our money down the drain