SA
Security And More
Claimed Business
SA
Performance(last 12 months):
TrustIndex
0
Ranking
#8
in Security
NPS Score
33
Recommended: Likely
Review Distribution
4|4 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Security And More
Security And More has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Security And More across 75 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJB
Johan B
1 reviews | Active since Jan 2020
12 Mar 2026, 12:14
Not a good experience
Unfortunately, I cannot give this company a positive review. I came across a rifle scope on their website priced at approximately R25,000 and proceeded through the online ordering process to the point just before payment. Something however struck me as unusual: the listing contained no photograph and almost no product details. It gave instructions to see the item on the Sightron website and provided a code for doing so. Because of this, I decided not to complete the purchase and left the item in my shopping cart. The following day I phoned the company to confirm whether the scope was actually available and in stock. The gentleman I spoke to informed me that the scope was not actually available for sale, but was in fact a second-hand refurbished scope that had been reserved for a customer to collect. At no point on the website listing was this indicated. The item appeared to be a standard retail product available for purchase, with no mention that it was used, refurbished, or unavailable. He strangely acknowledged that they were aware of this "uncollected listing" on the website for some time. This exacerbates the error even more. The gentleman then remarked that it was “fortunate” that I had not made payment, and suggested that the issue should be understood in the context that they have more than 5,000 items in their store. While I appreciate that mistakes can occur, this explanation does not address the concern that a high-value item was incorrectly listed as available for purchase. He then asked whether I would like them to source such a scope elsewhere. I rep**** that, given this experience, I would prefer not to proceed with doing business with the company and at that, I was ready to end the conversation. At this point the tone of the conversation became defensive. I was told that “everyone is human” and that mistakes can happen. I acknowledged this, but reiterated that I simply preferred not to proceed further. The conversation then became unnecessarily confrontational, with the gentleman accusing me of wanting to “pick a fight”, despite my intention merely being to conclude the call politely. I eventually ended the conversation calmly, after which he remarked, somewhat sarcastically, “I hope you can try to have a nice day.” Overall, the inaccurate website listing and the unprofessional handling of a straightforward enquiry left me with little confidence in the reliability of this vendor.
Helpful (0)
|Replies (0)JB
Johan B
1 reviews | Active since Jan 2020
12 Mar 2026, 12:14
Not a good experience
Unfortunately, I cannot give this company a positive review. I came across a rifle scope on their website priced at approximately R25,000 and proceeded through the online ordering process to the point just before payment. Something however struck me as unusual: the listing contained no photograph and almost no product details. It gave instructions to see the item on the Sightron website and provided a code for doing so. Because of this, I decided not to complete the purchase and left the item in my shopping cart. The following day I phoned the company to confirm whether the scope was actually available and in stock. The gentleman I spoke to informed me that the scope was not actually available for sale, but was in fact a second-hand refurbished scope that had been reserved for a customer to collect. At no point on the website listing was this indicated. The item appeared to be a standard retail product available for purchase, with no mention that it was used, refurbished, or unavailable. He strangely acknowledged that they were aware of this "uncollected listing" on the website for some time. This exacerbates the error even more. The gentleman then remarked that it was “fortunate” that I had not made payment, and suggested that the issue should be understood in the context that they have more than 5,000 items in their store. While I appreciate that mistakes can occur, this explanation does not address the concern that a high-value item was incorrectly listed as available for purchase. He then asked whether I would like them to source such a scope elsewhere. I rep**** that, given this experience, I would prefer not to proceed with doing business with the company and at that, I was ready to end the conversation. At this point the tone of the conversation became defensive. I was told that “everyone is human” and that mistakes can happen. I acknowledged this, but reiterated that I simply preferred not to proceed further. The conversation then became unnecessarily confrontational, with the gentleman accusing me of wanting to “pick a fight”, despite my intention merely being to conclude the call politely. I eventually ended the conversation calmly, after which he remarked, somewhat sarcastically, “I hope you can try to have a nice day.” Overall, the inaccurate website listing and the unprofessional handling of a straightforward enquiry left me with little confidence in the reliability of this vendor.
0
Replies (0)MR
Marius R
1 reviews | Active since Jan 2020
30 Oct 2025, 13:39
Excelllent support when you need it most!
I made a couple of purchases from Security and More and like the vast majority here, the service was excellent. My last purchase was a bit of a hiccup though. The rifle scope that I bought turned out to be a complete dud as I was unable to zero the scope on the rifle. On closer inspection I could see that the windage dial seemed slightly damaged. Needless to say I was very disappointed but Mike immediately arranged for the return of the scope. I informed him that I would prefer a slightly larger scope as a replacement. I mentioned the small price difference between the two scopes, but Mike said not to worry. As soon as Mike got the returned scope he immediately arranged for the delivery of the new scope and I received it the very next day in good order. Thank you Mike for the great support when needed!
Helpful (0)
|Replies (0)MR
Marius R
1 reviews | Active since Jan 2020
30 Oct 2025, 13:39
Excelllent support when you need it most!
I made a couple of purchases from Security and More and like the vast majority here, the service was excellent. My last purchase was a bit of a hiccup though. The rifle scope that I bought turned out to be a complete dud as I was unable to zero the scope on the rifle. On closer inspection I could see that the windage dial seemed slightly damaged. Needless to say I was very disappointed but Mike immediately arranged for the return of the scope. I informed him that I would prefer a slightly larger scope as a replacement. I mentioned the small price difference between the two scopes, but Mike said not to worry. As soon as Mike got the returned scope he immediately arranged for the delivery of the new scope and I received it the very next day in good order. Thank you Mike for the great support when needed!
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Replies (0)WH
WD
Wimpie D
1 reviews | Active since Jan 2020
24 May 2025, 11:27
Security and More deserves 10 stars for a flawless delivery
Security and More deserves 10 stars for a flawless delivery. All I can say is that I am really impressed that my order was placed at 07:34 and delivered at 14:33 on the same day. Thank you for excellent service.
Helpful (0)
|Replies (0)WD
Wimpie D
1 reviews | Active since Jan 2020
24 May 2025, 11:27
Security and More deserves 10 stars for a flawless delivery
Security and More deserves 10 stars for a flawless delivery. All I can say is that I am really impressed that my order was placed at 07:34 and delivered at 14:33 on the same day. Thank you for excellent service.
0
Replies (0)RF
Reon F
1 reviews | Active since Jan 2020
29 Jan 2025, 12:32
Great service
By far the best service i've ever received with an online purchase. They are very quick to process orders and get items shipped and even offered me a partial refund for the shipping without me even asking for it because they noticed the shipping price was a little too high on my order. They also followed up to make sure I was satisfied with the items I received.
Helpful (0)
|Replies (0)RF
Reon F
1 reviews | Active since Jan 2020
29 Jan 2025, 12:32
Great service
By far the best service i've ever received with an online purchase. They are very quick to process orders and get items shipped and even offered me a partial refund for the shipping without me even asking for it because they noticed the shipping price was a little too high on my order. They also followed up to make sure I was satisfied with the items I received.
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Replies (0)MS
Marius S
1 reviews | Active since Jan 2020
16 Jan 2025, 12:36
Best Service Received!
The best service I've ever received from a company! Thank you Mike for the video you've taken of the product before you've sent it! And for all the assistance via Whatsapp! Much appreciated! Highly recommended!
Helpful (0)
|Replies (0)MS
Marius S
1 reviews | Active since Jan 2020
16 Jan 2025, 12:36
Best Service Received!
The best service I've ever received from a company! Thank you Mike for the video you've taken of the product before you've sent it! And for all the assistance via Whatsapp! Much appreciated! Highly recommended!
0
Replies (0)HB