Security Hyperstore Thieves

My elderly Bought a tazer on 11 March 2023

Never worked,and did not have any user manual or charging cables

When he went back 13 March to report this and ask a refund. He was then told they don't do any refunds and they will send it away for repairs

He said no. He lost faith in the product and prefer his money back

They still refused,and he left

He asked me to assist him with the issue

I am in store and was met by the same lack of assistance