LN
Leon N
Active since Mar 2015
15
Reviews
0
Industries
Reviews
15 reviews13 months ago
Lancet Laboratories - On brink of Bankruptcy ?
We had a very long week ......My father had 2 brain operations and we as a family been under extreme pressure Today. SUNDAY , the lords day at 13h59 I get a call from some woman asking me when I am paying them ..... ???? Out of the blue , we been dealing with AMPATH for all my dad blood test and screenings so to my knowledge Lancet Laboratories was not involved Absolute disgust that on the my Holy Sunday , my day of worship and rest at a time when most people are resting for busy with family activities ALL OF OUR PEACE GETS SHATTERED BY AN INCONCIDDERATE IDIOT DEMANDING PAYMENT Surely there is such a thing as business hours ? Different story they had to call for permission to proceed with a life threatening procedure , But REALLY to call for R 1 032 for a procedure (they claim to have done) of 14 March 2025 Could this really not have waited for Monday to Friday 08h00 to 17h00 ? Is Lancet Laboratories on the brink of bankruptcy ? that my R 1 032 was to absolutely urgent ? Very very disgusted with your etiquette Lancet Laboratories
53 replies
13 months ago
CAPITEC will watch you die
Hi On 8 March 2025 , My father took me with him to Capitec so I could become a co signature on his bank account Keegan Carter helped us at Capitec Shelly Centre , Shelly Beach KZN We where there for over and hour , continuously this consultant left us to go and ask assistance from other consultants and we had to do everything over and over Eventually , I was issued and supplementary card on my dad's account and we continuously confirmed with this consultant 1) Supplementary card has full access to the main account 2) Supplementary card can process payments to beneficiaries 3) Supplementary card can draw cash when needed 4) Supplementary card can draw bank statements On Wednesday 12 March My dad had a stroke and since 12 March had 2 brain surgeries to remove brain clots. As I am typing this message 21 March 2025 @ 19h30 he is in ICU hooked up to respirator and is fully incapacitated Since this date I have been endlessly going to Capitec to ask them to fix their mistake and I need access to funds to pay for his medical expenses The manager at Capitec Shelly Beach Mrs Lilanie admitted that her consultant messed up the access and skipped one "POP UP" that would activate my supplementary card . And there is nothing they can do My father is laying on his death bed and we cant access funds to save is life , They even refuse to give me a 3 Month Bank statement so I can see where if he has any investment debit orders or something I can use to access more funds The hospital in Newcastle where he is claims my father don't have a medical aid , and to our knowledge he is still with TRANSMED (****rnet pensioner) and I cant prove via a bank statement that its true I already paid over R700 000 CASH to keep him alive , and I dont have a cent left to save him I AM BITTERLY DISSAPOINTED THAT CAPITEC ACCEPT THAT THEIR CONSULTANT MESSED UP , YET REFUSE TO ASSIST AND FIX THEIR MISTAKE They say I must go to High Court to become Curator of my dads account ......... This will take a extremely long time and expensive Surely this is unacceptable behavior from a Bank ?
53 replies
13 months ago
Games of Trombones
Game is advertising a Ryobi XD-180 (Professional Grade) Cordless drill for R899 We live a distance from the nearest store , send my Mother in law to Game in Shelly Beach KZN As usual there where NO STAFF to assist . When she did find a person with a mild interest to help ... They convinced her to take the Ryobi HLD-180 (DIY Grade) drill and told her it's the exact same thing. Im pretty sure that even my 6 year old granddaughter will tell you DIY and PRO tools are not same I was in Eastern Cape at the time and had no reception. Lucky I made contact with her before she left Shelly Beach and she returned that TOY drill. She asked the floor manager where the XD-180 drill are . He said that it will be a SPECIAL ORDER and will take 4 - 5 weeks and it probably will never arrive ????? Correct me if I am wrong , Is it not in the consumer protection ACT that if you advertise an item , that you should have stock of it ? I can see why MASSMART should just shut down GAME as there is an culture of poor guest relations Case and point . I did log a call with Game Customer Care They got someone from Game Shelly Beach to call me ....... This person was unable to communicate in ENGLISH and could not tell me when they will have stock . At least I was able to decipher that there IS AN ORDER ON THIER SYSTEM for that item . However this person failed to understand that I would like him to contact his buyer or supplier to find out when goods will arrive I honestly cant refer anyone to GAME Thank you Leon
53 replies
15 months ago
Poor Service - Builders Warehouse
Unprofessional Staff Been trying to change my detail on my BUILDERS+ cash card since April 2024 1)In store Shelly Beach, the staff indicated they cant help 2)Phoned call center , they logged in my count 5 April 2024 ... nothing changed 3)In sore Marburg , 5 December , Beryl from their admin say she send my change request to their HQ 4)Help desk email , 10 Jan 2025 , they say they cant help I have to contact a different department WHY CANT THEY JUST FORWARD MY REUEST TO THAT DEPARTMENT ? 5)Changes Department , 10 Jan 2025 forwarded my complaint to chances dept with full detail Today is 13 January 2025 14h35 and not a single person rep**** to me nor contacted me Absolutely poor service
168 replies
35 months ago
Alexander Forbes - Don't care
Hi I logged a request on the AF app for them to contact me 15 May I send another 2 email to them asking them to contact me regarding my investment To date they have not contacted me , i find their service absolutely pathetic How do they manage millions of R in funds but don't care about their investors What is more frustrating is that since i contacted them they flood my inbox with spam
53 replies
38 months ago
Security Hyperstore Thieves
My elderly Bought a tazer on 11 March 2023 Never worked,and did not have any user manual or charging cables When he went back 13 March to report this and ask a refund. He was then told they don't do any refunds and they will send it away for repairs He said no. He lost faith in the product and prefer his money back They still refused,and he left He asked me to assist him with the issue I am in store and was met by the same lack of assistance
0 replies
52 months ago
Over charge
Hi there Today I'm in Shelly Beach again and still your pricing is a complete mess You are carding me R29. 99 for mushrooms and the Plu say R23. 99 It's clear that no one in this branch cares about anything So disappointing still Leon
53 replies
52 months ago
Pick where you pay
Confusion logging complaints Keano Solomon (Pick n Pay) 10 Dec 2021, 08:39 GMT+2 Hello Leon, We have not heard back from you regarding the query addressed to us on the 29 November 2021. Could you kindly provide us with the requested information so that we may proceed? Thank you for choosing Pick n Pay. Should you have any further questions or concerns please feel free to chat with us on WhatsApp, see how to add us as a contact below. Call us on 0860 30 30 30 Email us at: customercare@pnp.co.za Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00 Kind Regards, Keano Se****a Abrahams (Pick n Pay) 8 Dec 2021, 13:01 GMT+2 Hello Leon, Thank you for your response. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible. My sincerest apologies for any inconveniences caused by this. Kindly be advised that without the requested information, we will not be able to escalate this for you accordingly. By proceeding with this request to resolving your complaint, you acknowledge that we will need to share your contact details with the relevant store/department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: 060 070 3037-https://wa.me/message/ELYYSEKVSHNBJ1 Call us on: 0860 30 30 30 - email us on: customercare@pnp.co.za Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00 Thank you so much for choosing Pick n Pay. Kind Regards, Se****a Leon Neethling 29 Nov 2021, 12:14 GMT+2 This is a follow-up to your previous request #124051 "Over charge" Hi there Please explain to me how do I get the full reciept when I opted for the digital reciept????? Your stupid app don't allow you to download it. You can Only wiew small portions at a time I have you the digital reciept number don't inconvenience me further Contact Shell Beach and get them to reprint it Are you here to help me or frustrate me? Please advise Leon
318 replies
55 months ago
Indescribably awesome
I'm my whole life I never had such awesome abs amazing service
53 replies
69 months ago
Unbeatable service
Hi all I went recently to purchase a new stove for our cottage I went to the south coast mall branch, I have to say all of the staff was extremely helpful and professional From the security at the front door to collection I was amazed by the level of true caring customer service. Thank you guys, you made my shopping experience such a joyful one Keep it up Leon
0 replies
Review Distribution
5 Star
2 (13.333333333333334%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (6.666666666666667%)
1 Star
12 (80%)