Disgusting behaviour from Hypersure Arbour Crossing

Security Hyper Store Arbour Crossing - the store manager, Feroz, has a terrible attitude!!! And no respect for customers, leave alone female customers. I took my remote to get the battery replaced (a remote that I purchased from this very store in December 2023). The battery was replaced, and when I got home, the remote refused to work. I called the store and Feroz answered. Absolutely rude and talking over me, not giving me a chance to explain. He said that the battery was tested in the store and it's corrosion that has taken place in the remote. Why would the store keep such poor quality remotes???? He wanted me to come immediately to the store, which I told him I cannot as I have kids coming from school. I have never dealt with such a blatantly rude and disrespectful person. He raised his voice at me - and spoke all the time, over me. Seems like he has more respect for the males that visits the stores, then the females. Disgusting behaviour and problem is still not solved!!